The Past, Present, and Future of Customer Knowledge Management: A Review and Research Agenda
ABSTRACT We develop and present a framework for research in customer knowledge management (CKM) that synthesizes insights from a comprehensive literature review spanning 2000 to 2024. This framework highlights the determinants, impacts, and moderators shaping CKM and its role in contemporary organizations.
Victoria Y. Ourzik
wiley +1 more source
Longitudinal Surveillance of Gastric Polyposis in Familial Adenomatous Polyposis: Incidence, Progression, and Endoscopic Outcomes. [PDF]
Hüneburg R +10 more
europepmc +1 more source
Abstract Purpose To evaluate surgical trends over time in meniscal procedures during anterior cruciate ligament reconstruction (ACLR) and compare meniscal reoperation rates and subjective outcomes between 2015–2019 and 2020–2023. Methods This study included 2748 knees undergoing primary ACLR with concomitant meniscal procedures at Capio Artro Clinic ...
Carolina Kekki +3 more
wiley +1 more source
Retrieval augmented generation in dentistry: potentials, applications, and future directions. [PDF]
Firoozi T, Adabdokht R, Lai H.
europepmc +1 more source
Grouped Stakeholders' Journeys: A Dynamic Social Impact Theory Perspective
ABSTRACT While customer journey research is proliferating, acumen of the broader stakeholder journey (SJ), which addresses any stakeholder's (e.g., an employee's, supplier's, or customer's) journey with the firm, remains more nascent. In particular, understanding of the role of psychological mechanisms in shaping collective or grouped stakeholders ...
Moira K. Clark +4 more
wiley +1 more source
Fronto-caudate and callosal microstructural alterations: unveiling multimodal MRI biomarkers in early Parkinson's disease. [PDF]
Bernabéu-Sanz Á +3 more
europepmc +1 more source
Liking Without Endorsing: Consumer Dilemmas in Responses to AI‐Generated Music
ABSTRACT Despite a growing literature documenting consumer aversion to AI‐generated creative output, AI‐generated music has achieved notable success in the marketplace, with some songs achieving chart placements and attracting millions of streams.
Andrew B. Edelblum, Joshua Poe
wiley +1 more source
Indocyanine Green Sentinel Lymph Node Mapping as a Tool for Personalized Surgical Management in Uterine Corpus Cancer: A Single-Center Comparative Study. [PDF]
Nowak K +4 more
europepmc +1 more source
Benchmarking Large Language Models for Polymer Property Predictions
Large language models (LLMs) are fine‐tuned on polymer thermal property datasets to directly predict glass transition, melting, and decomposition temperatures from SMILES inputs. Compared to state‐of‐the‐art models such as Polymer Genome, polyGNN, and polyBERT, LLMs achieve competitive yet lower accuracy.
Sonakshi Gupta +3 more
wiley +1 more source
A scoping study of the whole-cell imaging literature as a foundation for the emerging field of cell anatomy. [PDF]
Mirvis M +3 more
europepmc +1 more source

