Lean Healthcare Tools for Processes Evaluation: An Integrative Review. [PDF]
de Barros LB +6 more
europepmc +1 more source
Customer Satisfaction Analysis and Proposals for its Improvement
This bachelor´s thesis deals with an analysis of costumer satisfaction for FPO Ltd. The theoretical part deals with basic concepts. The company is described and analyzed in the analytical part. Furthermore, the results of customer satisfaction survey are
Řezníček, Michal
core
Influence of Pharmacy Characteristics and Customer Quality of Life on Satisfaction of Community Pharmacy Customers. [PDF]
Al-Jumaili AA, Ameen IA, Alzubaidy DA.
europepmc +1 more source
Penelitian dilakukan pada pelanggan PT. IBEC Cargo Surabaya dengan jumlah sampel sebesar 215 responden. Analisis dilakukan dengan menggunakan structural equition modeling ( SEM ).
Dau, Kemal Mahendra +1 more
core
Pengaruh Experiential Marketing Terhadap Customer Satisfaction Melalui Experiential Value (Studi Pada Vosco Coffee Malang) [PDF]
Penelitian ini bertujuan untuk mengetahui pengaruh Experiential Marketing melalui indikator yang ada yaitu Sense, Feel, Think, Act, dan Relate terhadap Customer Satisfaction melalui Experiential Value sebagai variabel mediasi pada Vosco Coffee Kota ...
Nugroho, Zephania Bagaskoro
core
Improving Fall Detection Devices for Older Adults Using Quality Function Deployment (QFD) Approach. [PDF]
Abdul Rahman K +5 more
europepmc +1 more source
Pelayanan adalah suatu tindakan atau cara melayani orang lain untuk memenuhi apa yang menjadi kebutuhan dan keinginannya. Berbagai jenis pelayanan yang didapatkan oleh pelanggan selama menggunakan pelayanan tersebut dapat menentukan kepuasan pelanggan ...
Rochman, Abdul, Suparto, Suparto
core
Caution with competitive gamification in medical education: unexpected results of a randomised cross-over study. [PDF]
Kirsch J, Spreckelsen C.
europepmc +1 more source
Mapping the Patient's Journey in Healthcare through Process Mining. [PDF]
Arias M +6 more
europepmc +1 more source
Agritourism resilience during the COVID-19 crisis. [PDF]
Brune S, Knollenberg W, Vilá O.
europepmc +1 more source

