Results 151 to 160 of about 263 (180)

The Influence of Service Quality Towards Costumer Satisfaction

Proceedings of the 2nd Global Conference on Business, Management and Entrepreneurship, 2017
Anton Budi Santoso, Gusganda Suria Manda, Pupung Purnamasari   +2 more
exaly   +2 more sources

ANALYSIS OF THE FACTORS THAT INFLUENCE COSTUMER SATISFACTION AT PT. BPRS GEBU PRIMA

Al-Muhtarifin: Islamic Banking and Islamic Economic Journal, 2023
The purpose of this study was to determine the effect of sharia compliance and assurance on customer satisfaction at PT. BPRS Gebu Prima. The type of research in this thesis is quantitative research and the data used is in the form of primary data. Data collection techniques in this study used questionnaires and documentation with a population of all ...
Azizah, Noviwan, yati, Rahma
openaire   +2 more sources

A framework for medical tourists' satisfaction and loyalty by costumer segmentation and quality improvement

Journal of Hospitality and Tourism Insights, 2021
PurposeTourism industry is a profitable resource for countries and considered one of the main sources of income and job creation for economic development. Among the various types of tourism, medical tourism and its subsets are of great significance owing to their capabilities and competitive advantages.
Mahdi Nakhaeinejad, Mohammad Hosein Moeinzadeh, Seyed Aliasghar Tabatabaei Bafrouei, Afarin Akhavan   +3 more
openaire   +1 more source

HOTEL COSTUMER SATISFACTION INDEX MODEL: AN APPLICATION ON KONYA HOTELS

2022
Bu araştırmanın temel amacı Otel Müşteri Memnuniyet Endeks Modeli (OMME)’nin kavramsal çerçevesinin tanımlanması ve modelin geçerliliğinin test edilmesidir. Bu bağlamda araştırmaya Konya ilinde faaliyet gösteren 3, 4 ve 5 yıldızlı otellerde konaklayan 160 kişi dahil edilmiştir.
KARAKUŞ, İdris, GÖRAL, Ramazan, BURAK, Yiğit   +2 more
openaire   +1 more source

Service and Product Quality as Drivers Costumer Satisfaction at Haus Drink in Bekasi

Jurnal Manajemen dan Perbankan (JUMPA)
This research aims to test whether there is an influence of service quality and product quality on consumer satisfaction at Haus Drink in Bekasi. Based on expectancy disconfirmation theory (EDT). Theory is used to understand how satisfaction and dissatisfaction are derived.
null Aflah Harits adzaldi, null Muhammad Izzudin Zaki, null Fatik Rahayu   +2 more
openaire   +1 more source

Effects of Costumed Interpreters as a Tourism Communication Medium on Heritage Site Experiences, Satisfactions, and Attitude Changes

The Tourism Sciences Society of Korea, 2018
The purpose of this study is to find out if costumed interpreters can play a role as a communication medium to provide edutainment at heritage sites. Therefore, the effects of costumed interpreters as communication media on visitors’ experiences at heritage sites, satisfaction, and attitude change were investigated.
Seo-Ho Um, Uk Lee
openaire   +1 more source

COSTUMER SATISFACTION WITH AIR SERVICES IN KIRIBATI

2014
Perezgonzalez, Jose D, Aako Teikake
openaire   +1 more source

A framework for medical tourists' satisfaction and loyalty by costumer segmentation and quality improvement

Journal of Hospitality and Tourism Insights, 2022

exaly  

RELATIONSHIP BETWEEN MALL ATTRIBUTES, COSTUMER SATISFACTION AND POSITIVE WORD-OF-MOUTH SKA PEKANBARU

2018
SKA mall was one of the biggest malls in Pekanbaru. SKA mall has many costumers who come from Pekanbaru and also outside Pekanbaru. This mall is also considered as one of the most favourite destinations for visitors froms outside of Pekanbaru. This study aimed to find out how the relationship between the five mall attributes (mall environment ...
Darman, Dian Martha, Restuhadi, Fajar, Rosnita, Rosnita   +2 more
openaire   +1 more source

The Impact of Traditional Costume Experience on Existential Authenticity and Festival Satisfaction at a Cultural Heritage Festival

Journal of Tourism and Leisure Research, 2020
Kyung-Yur Lee, Mi-Sook Park, Ji-Sun Kim
openaire   +1 more source