Results 261 to 270 of about 141,079 (298)

CRM-SYSTEM DEVELOPING IN TELEGRAM

Materials of the International Scientific and Practical Conference dedicated to the 95th anniversary of Voronezh State Forest Engineering University named after G. F. Morozov and the 80th anniversary of the Victory in the Great Patriotic War of 1941-1945 «MODELING INFORMATION SYSTEMS AND TECHNOLOGIES – 2025»
In this work, when developing a CRM system in Telegram, an analysis of the organization's problem was carried out and the functionality was determined. The bot needs to: divide into roles, organize the queue and distribution of questions, and collect statistics. The database is designed and developed in PostgreSQL.
S. Buchnev, Ya. Afanasova, Nikolay Litvinov   +2 more
openaire   +1 more source

IT-Unterstützung durch CRM-Systeme

2011
CRM wird ausdrucklich nicht als zeitlich eng begrenztes Projekt oder gar als reines ITProjekt verstanden, sondern als kundenorientierte Unternehmensstrategie, deren Implementierung in einem kontinuierlichen organisatorischen Lernprozess ablauft.
René Rentzmann, Hajo Hippner, Frank Hesse, Klaus D. Wilde   +3 more
openaire   +1 more source

Nachbrenner für CRM-Systeme

Call Center Profi, 2003
Individuelle Kundenansprache, traumhafte Responseraten und eine unerschopfliche Quelle an Informationen uber das Kundenverhalten: Permission Based Marketing eroffnet neue Perspektiven fur das CRM im Telesales.
openaire   +1 more source

Customer Perspective of CRM Systems

International Journal of Enterprise Information Systems, 2005
The 1990s has been a boom period of enterprise systems (ES). Many organizations have experienced the technical, integration and business process re-engineering benefits of implementing ES. As of today, a number of ES have been developed, namely customer relationship management systems (CRM) and enterprise resource planning (ERP) systems. In particular,
openaire   +1 more source

Control Mechanisms for CRM Systems and Competition Law

2017
There are basically two different mechanisms to control collective management organizations (CMOs), namely the general competition-law approach and the sector-specific regulation approach. This chapter explains the features of copyright management (CRM) systems in general and discusses up- and downsides of both approaches.
Hilty, Reto M, Li, Tao
openaire   +2 more sources

The impact of firm-level and project-level it capabilities on CRM system quality and organizational productivity

Journal of Business Research, 2021
Harri Terho, Alex R Zablah
exaly  

CRM system implementation and firm performance: the role of consultant facilitation and user involvement

Journal of Business and Industrial Marketing, 2022
Harri Terho
exaly  

AI and digitalization in relationship management: Impact of adopting AI-embedded CRM system

Journal of Business Research, 2022
Sheshadri Chatterjee, Ranjan Chaudhuri, Demetris Vrontis   +2 more
exaly  

CRM-Systeme

2004
Jörg Schumacher, Matthias Meyer
openaire   +1 more source

Installation und Support eines CRM-Systems Einführung in CRM-Systeme

2020
K Lapp, Zierock, Benjamin
openaire   +1 more source