Results 181 to 190 of about 179,738 (310)

How employees respond to customer anger and sadness: emotional reciprocity and recovery strategies in service failures. [PDF]

Front Psychol
Song P, Wang Y, Yang Y, Li Y.
europepmc   +1 more source

Strategic Innovation for Sustainability: A Conceptual Model Linking Digitalization, Social Dynamics, and Climate Change Mitigation

Business Strategy and the Environment, EarlyView.
ABSTRACT This study addresses a significant research gap in the literature by systematically reviewing and synthesizing the interplay between social dynamics, environmental changes, and organizational innovation. Although prior research has explored these dimensions in isolation, the integrative framework remains lacking.
Gagan Deep Sharma, Sascha Kraus, Ritika Chopra, Dhairya Dev, Alberto Ferraris   +4 more
wiley   +1 more source

The impact of online store specifications on enhancing the attractiveness of customer perception of the product: An analytical study of the opinions of a sample of Iraqi virtual store customers. [PDF]

F1000Res
Awni SA, Hammadi AA, Al-Halboosi IAM, Shakaterh HJM, Salman D, Ababneh AMNW, Stavytskyy A, Faleh Alazzam FA, Shakaterh RH.   +8 more
europepmc   +1 more source

Environmental, Social, and Governance Factors as Tools for Improving Market Efficiency: A Study on Equity Misvaluation

Business Strategy and the Environment, EarlyView.
ABSTRACT This study investigated whether superior environmental, social, and governance (ESG) practices enhance corporate value and market efficiency under various economic theories. Using a multi‐country panel of 31 economies from 2015 to 2022, we find that both ESG performance and disclosure improve intrinsic value and mitigate equity misvaluation ...
Xinyu Wang, Siyu Shen, Jun Xie, Hidemichi Fujii, Alexander Ryota Keeley, Shunsuke Managi   +5 more
wiley   +1 more source

How host-guest interaction types shape value co-creation in urban tourism: The moderating role of AI technology stimuli. [PDF]

PLoS One
Chen G, Chen J.
europepmc   +1 more source

The Technology Valley of Death of Circular Economy Solutions: A System Dynamics Simulation of Business Strategies for the Second‐Use Battery Industry

Business Strategy and the Environment, EarlyView.
ABSTRACT Retired electric vehicle (EV) batteries can be repurposed to stationary storage batteries. While this circularity solution has attracted attention from entrepreneurs, falling battery prices, along with the longer lifetime of new batteries, high consumer expectations and limited governmental support challenge the approach.
Juliane Seika, Merla Kubli
wiley   +1 more source

Culture as a catalyst for regenerative co-creation: the role of yuanfen in driving customer voice through social bonds in P2P accommodation. [PDF]

Front Psychol
Liu H, Huang X.
europepmc   +1 more source

From Compliance to Circularity: A Design‐Led Approach to Recyclable Packaging

Business Strategy and the Environment, EarlyView.
ABSTRACT The transition to recyclable packaging is a strategic priority for the Fast‐Moving Consumer Goods (FMCG) sector, aligning with the EU Packaging and Packaging Waste Regulation (PPWR). Adapting to regulatory uncertainty and integrating evolving recyclability criteria require not only technical innovation but also organisational transformation ...
Tessa Bronsky, Shahrokh Nikou, Pien Jager   +2 more
wiley   +1 more source

Building user trust in AI chatbots for customer service through human-like cues and perceived reliability. [PDF]

Sci Rep
Wang S, Fatima N, Shahbaz M, Asif M.
europepmc   +1 more source

The customer perceived value of the ecodesign of mobile telephones

, 2008
Det finns tydliga trender som visar människans inverkan på miljön men också en snabb tillväxt i konsumtion. Behovet av miljöanpassad produktutveckling är därför större än någonsin. Samtidigt, från ett affärsperspektiv är det viktigt att ha kunskap om hur miljöanpassningen av produkter kan påverka företaget.
openaire   +1 more source