Results 111 to 120 of about 4,610,124 (125)

Corporate social responsibility authenticity as an antecedent to customer citizenship behavior: evidence from hospitality industry in Taiwan

Journal of Hospitality Marketing and Management, 2023
Dung Minh Nguyen
exaly  

Corporate social responsibility and customer-citizenship behaviors: the role of customer–company identification

European Business Review, 2022
Imran Khan, Mobin fatma
exaly  

The Effect of Environmentally Sustainable Practices on Customer Citizenship Behavior in Eco-Friendly Hotels: Does the Green Perceived Value Matter?

Sustainability, 2022
Ahmed Hassan Abdou
exaly  

I know you, you know me: the effects of customer empathy and employee self-disclosure on customer citizenship behavior

Journal of Service Theory and Practice, 2023
exaly  

The Nexus between Environmentally Sustainable Practices, Green Satisfaction, and Customer Citizenship Behavior in Eco-Friendly Hotels: Social Exchange Theory Perspective

Sustainability, 2022
Ahmed Hassan Abdou, Wagih Salama, Thowayeb Hassan   +2 more
exaly  

A social exchange perspective on why and when ethical leadership foster customer-oriented citizenship behavior

International Journal of Hospitality Management, 2018
Mayowa Babalola, Omale Garba, Liang Guo
exaly  

Managing customer citizenship behavior: a relationship perspective

Journal of Strategic Marketing, 2014
Balaji M S
exaly  

The effect of CSR on corporate image, customer citizenship behaviors, and customers’ long-term relationship orientation

International Journal of Hospitality Management, 2020
Minjung Kim
exaly  

Do Employee Citizenship Behaviors Lead to Customer Citizenship Behaviors? The Roles of Dual Identification and Service Climate

Journal of Service Research, 2017
Mingjian Zhou, Zhang, Ruixue, Taeshik Gong   +2 more
exaly  

Boosting customer citizenship behavior through corporate social responsibility: does perceived service quality matter?

Social Responsibility Journal, 2020
Ahmad Aljarah
exaly