Results 121 to 125 of about 4,610,124 (125)

Investigating mediators between corporate reputation and customer citizenship behaviors

Journal of Business Research, 2011
Boris Bartikowski, Gianfranco Walsh
exaly  

Managing customer citizenship behaviour: The moderating roles of employee responsiveness and organizational reassurance

Tourism Management, 2017
Vincent Tung, Markus Schuckert
exaly  

Examining the boundary conditions of customer citizenship behaviour: a focus on consumption ritual

Journal of Strategic Marketing, 2011
Simon Pervan, Carolyn Strong, Stefano Pace   +2 more
exaly  

Customer citizenship behavior on social networking sites: The role of relationship quality, identification, and service attributes

Internet Research, 2017
Pei-Yi Lin, Ching-Yi Daphne Tsai, Shih-Hao Wu   +2 more
exaly  

How other customers influence customer citizenship behavior in theme parks: The role of customer-customer rapport

Journal of Destination Marketing & Management
Shitian Ye, Shun Ye
exaly