Results 71 to 80 of about 87 (85)

On linking the perceived values of mobile shopping apps, customer well-being, and customer citizenship behavior: Moderating role of customer intimacy

Journal of Retailing and Consumer Services, 2023
Karim Garrouch, Zohra Ghali-Zinoubi
exaly  

Demystifying the impact of customer participation on citizenship behaviors through interpersonal attraction and its contingencies

Journal of Business Research, 2022
Taeshik Gong, Piyush Sharma, Wa Kimmy Chan   +2 more
exaly  

Corporate social responsibility and customer-citizenship behaviors: the role of customer–company identification

European Business Review, 2022
Imran Khan, Mobin Fatma
exaly  

Do morally disengaged employees withdraw from customer-oriented citizenship behavior in response to customers’ uncivil behavior?

Journal of Business Research, 2023
Suraksha Gupta, Saurabh Bhattacharya, Arpita Agnihotri   +2 more
exaly  

Positive and negative switching barriers: promoting hotel customer citizenship behaviour through brand attachment

International Journal of Contemporary Hospitality Management, 2022
Chang-Hun Lee
exaly  

The effect of CSR on corporate image, customer citizenship behaviors, and customers’ long-term relationship orientation

International Journal of Hospitality Management, 2020
Minjung Kim
exaly  

A social exchange perspective on why and when ethical leadership foster customer-oriented citizenship behavior

International Journal of Hospitality Management, 2018
Mayowa T Babalola, Omale A Garba, Liang Guo   +2 more
exaly  

Investigating mediators between corporate reputation and customer citizenship behaviors

Journal of Business Research, 2011
Boris Bartikowski, Gianfranco Walsh
exaly  

Boosting customer citizenship behavior through corporate social responsibility: does perceived service quality matter?

Social Responsibility Journal, 2020
Ahmad Aljarah
exaly  

Customer citizenship behavior on social networking sites

Internet Research, 2017
Pei-Yi Lin, Ching-Yi Daphne Tsai, Stephen Chi-Tsun Huang   +2 more
exaly