The Effect of Service Quality on Patient Citizenship Behaviors: Evidence from the Health Sector. [PDF]
Healthcare (Basel), 2023 Ulucayli S, Cek K, Oniz A.
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Influence Mechanism of Social Support of Online Travel Platform on Customer Citizenship Behavior. [PDF]
Front Psychol, 2022 Ning YM, Hu C.
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From "Human-to-Human" to "Human-to-Non-human" - Influence Factors of Artificial Intelligence-Enabled Consumer Value Co-creation Behavior. [PDF]
Front Psychol, 2022 Wen H, Zhang L, Sheng A, Li M, Guo B.
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Frustration and Anger Mitigation After Service Failure: The Effect of Other Consumer's Explanation and Employee's Explanation on Frustration and Anger After the Service Failure. [PDF]
Psychol Res Behav Manag, 2023 Lee JE.
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The influence of customer relationship management on customer citizenship behavior
, 2015 The main purpose of this research was to investigate whether or not customer relationship management had a significant influence on customer citizenship behaviors. This master thesis focuses on four different kinds of methods to invest in CRM. These are
Thijs, Kelly
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The Hometown Is Hard to Leave, the Homesickness Is Unforgettable-The Influence of Homesickness Advertisement on Hometown Brand Citizenship Behavior of Consumers. [PDF]
Behav Sci (Basel), 2023 Wei C, Wang C, Sun L, Xu A, Zheng M.
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Is There a Link Between Green Human Resource Management and Consumer Buying Behavior? The Moderating Role of Employee Diffidence. [PDF]
Front Psychol, 2022 Xiao Y +4 more
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The individuals' discretionary behaviors at work. An overview and analysis of its growing interest. [PDF]
Heliyon, 2021 Fernandes P +3 more
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Tracing an Unyielding Work Compulsion: A Moderated Mediation Model of Abusive Supervision and Compulsory Citizenship Behavior. [PDF]
Front Psychol, 2021 Baig AT, Riaz Z.
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