Frustration and Anger Mitigation After Service Failure: The Effect of Other Consumer's Explanation and Employee's Explanation on Frustration and Anger After the Service Failure. [PDF]
Psychol Res Behav Manag, 2023 Lee JE.
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The Hometown Is Hard to Leave, the Homesickness Is Unforgettable-The Influence of Homesickness Advertisement on Hometown Brand Citizenship Behavior of Consumers. [PDF]
Behav Sci (Basel), 2023 Wei C, Wang C, Sun L, Xu A, Zheng M.
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Is There a Link Between Green Human Resource Management and Consumer Buying Behavior? The Moderating Role of Employee Diffidence. [PDF]
Front Psychol, 2022 Xiao Y +4 more
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The individuals' discretionary behaviors at work. An overview and analysis of its growing interest. [PDF]
Heliyon, 2021 Fernandes P +3 more
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Tracing an Unyielding Work Compulsion: A Moderated Mediation Model of Abusive Supervision and Compulsory Citizenship Behavior. [PDF]
Front Psychol, 2021 Baig AT, Riaz Z.
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"Do Good, Have Good": A Serial Mediation Analysis of CSR with Customers' Outcomes. [PDF]
Front Psychol, 2020 Ahmed I +5 more
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The Nexus between Green Perceived Quality, Green Satisfaction, Green Trust, and Customers' Green Behavioral Intentions in Eco-Friendly Hotels: A Structural Equation Modeling Approach. [PDF]
Int J Environ Res Public Health, 2022 Hashish ME +4 more
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Customer-Company Identification as the Enabler of Customer Voice Behavior: How Does It Happen? [PDF]
Front Psychol, 2020 Ran Y, Zhou H.
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