Customer citizenship behavior ccb

Results 21 to 30 of about 87 (85)

Abstracts of Papers Presented at the 2005 Pittsburgh Conference

Journal of Analytical Methods in Chemistry, Volume 2005, Issue 3, Page 59-209, 2005., 2005
To attend or not to attend, that is the question. The Pittsburgh Conference continues to pose this conundrum to conferees and exhibitors alike. This year′s conference was the first to be presented without a set of paper abstracts—a good thing some would say but this old codger always used the paper abstracts to select papers of interest to our ...
Peter B. Stockwell
wiley +1 more source

Green banks versus non‐green banks: A financial stability comparative analysis in terms of CAMEL ratios

International Journal of Finance &Economics, Volume 30, Issue 3, Page 2536-2573, July 2025.
Abstract This study examines green and non‐green‐banks from a financial stability point of view and specifically whether there are any discernible performance differences between the two groups. Using the supervisory ratios namely CAMEL variables, and employing panel data techniques (random effects model) and a global panel data set of 165 banks from ...
Ioannis Malandrakis, Konstantinos Drakos
wiley +1 more source

The effect of corporate social responsibility on customer engagement and citizenship behavior

Corporate Social Responsibility and Environmental Management, Volume 32, Issue 1, Page 580-598, January 2025.
Abstract Due to the hybrid‐competitive market and the economic crisis, consumers are more ethically concerned about companies failing to adhere to environmental and human rights standards. Thus, companies have implemented corporate social responsibility (CSR) initiatives to improve their ethical performance and establish the groundwork for sustainable ...
Muhammad Mubushar +4 more
wiley +1 more source

EHA2021 Virtual Congress Abstract Book

, 2021
HemaSphere, Volume 5, Issue S2, June 2021.
wiley +1 more source

Emotion‐Focused Human Resource Management and Compassionate Care Behavior: Integrating Emotion Regulation Theory With Public Service Motivation Theory

Journal of Nursing Management, Volume 2025, Issue 1, 2025.
Aim To examine the impact of emotion‐focused human resource management (EFHRM) on compassionate care behavior (CCB) among nursing staff, and to explore the mediating role of emotional labor and the moderating effect of public service motivation. Background CCB—nurses’ empathetic and patient‐centered actions that meet patients’ emotional and physical ...
Xiaodong Ji +5 more
wiley +1 more source

Self‐reported cultural competence among Czech and Slovakian nurses: A comparative correlation study

International Nursing Review, Volume 71, Issue 4, Page 1072-1079, December 2024.
Abstract Aim This study aimed to compare the level of cultural competence among nurses working in clinical practice in Slovakia and the Czech Republic. Background Demographic changes have greatly affected the health sector in Slovakia and the Czech Republic.
Martin Červený, Valérie Tóthová
wiley +1 more source

Chinese currency exceptionalism: The curious internationalisation of the renminbi

The World Economy, Volume 47, Issue 11, Page 4436-4462, November 2024.
Abstract The People's Republic of China (PRC) lacks the macroeconomic conditions to internationalise its currency, the renminbi (RMB). Despite tight controls on capital markets in China, the international use of the RMB has increased significantly with the RMB becoming the fifth most used currency in global trade and financial markets.
Paolo Balmas, David Howarth
wiley +1 more source

Tourist personality, value co‐creation, and emotional well‐being

International Journal of Consumer Studies, Volume 48, Issue 1, January 2024.
Abstract This study aimed to examine value co‐creation as a predictor of customer satisfaction and emotional well‐being using a comprehensive research model. It investigated the personal (customer extraversion and agreeableness) and situational (customer–employee rapport) variables that influence value co‐creation (customer participation and ...
Abdullah Uslu, Petek Tosun
wiley +1 more source

From privacy concerns to customer citizenship behavior: the mediating role of trust in medical beauty apps

Cogent Social Sciences
In the digital economy, data-driven personalization intensifies consumer privacy concerns, particularly in sensitive contexts like Chinese medical beauty apps. While extensive research links privacy concerns to negative outcomes, their impact on positive,
Lifeng Chen +3 more
doaj +1 more source

Flirting with a basic income in Canada: Were the lessons worth the risk of popular backlash?

International Social Security Review, Volume 77, Issue 1-2, Page 67-83, January-June 2024.
Abstract Canada responded to the COVID‐19 pandemic with a series of supports, including direct payments to workers displaced by public health measures. While not a true basic income, the experience highlighted a number of issues including challenges with implementation and intergovernmental relations that affected public opinion and must be dealt with ...
Evelyn L. Forget, Sid Frankel
wiley +1 more source

customer citizenship behavior
customer satisfaction