Results 11 to 20 of about 87 (85)

The Impact of Sustainable Marketing on Customer Citizenship Behavior: The Mediating Role of Customer Engagement [PDF]

open access: yesالمجلة العربية للإدارة
This study aims to examine a proposed model that illustrates the direct and indirect relationships between sustainable marketing (SM) and customer citizenship behavior (CCB) in the eco hotel industry.
Eman Hasnin
doaj   +1 more source

Organizational Citizenship Behavior in the Public Sector: A Systematic Literature Review and Future Research Agenda

open access: yesPublic Administration Review, Volume 80, Issue 2, Page 259-270, March/April 2020., 2020
Abstract This article presents a systematic literature review of organizational citizenship behavior (OCB) in the public sector. The findings show that although OCB is gaining more attention in the public sector, research often does not take specific public sector characteristics or concepts into account.
Christa J. C. de Geus   +3 more
wiley   +1 more source

Customer Value Co-creation Behavior in Times of COVID-19: The Case of the Mexican Food Service Delivery Ecosystem

open access: yesInnovar: Revista de Ciencias Administrativas y Sociales, 2022
The global pandemic caused by covid-19 forced many countries worldwide to establish severe restrictions on mobility and access to numerous services. Mexico was no exception, and especially food service underwent radical changes that forced businesses to
Juan Gabriel Figueroa Velázquez   +3 more
doaj  

Give a Man a Fish or Teach Him to Fish

open access: yesAsia Marketing Journal, 2016
People receive support from others to solve problems that are difficult to solve on their own. During service encounters, customers also receive help from other customers. Inter-customer helping is a type of Customer Citizenship Behavior (CCB), which has
Seo Young Kim, Youjae Yi
doaj   +1 more source

The Effects of Characteristics of In-Store Retail Technology on Customer Citizenship Behavior

open access: yesTạp chí Phát triển và Hội nhập
This study explores the effects of in-store retail technology features on customer citizenship behavior (CCB) through the lens of the job demands-resources (JD-R) theory.
Tien Thao Cong Phan   +2 more
doaj   +1 more source

Behavioral spillover from sustainable consumption to customer citizenship behavior in biomaterial packaging use within the food industry

open access: yesCleaner and Responsible Consumption
The escalating environmental impact of single-use plastics has intensified the need for sustainable alternatives in the food sector, particularly in developing countries.
Alexander Rex Sañosa   +2 more
doaj   +1 more source

Oral Health Professionals' Views on the Interim Canada Dental Benefit in Manitoba, Canada

open access: yesJournal of Public Health Dentistry, Volume 86, Issue 2, Page 163-180, Spring 2026.
ABSTRACT Objective The Interim Canada Dental Benefit (CDB) provided financial support to families to cover dental care expenses for children < 12 years of age. The purpose of this study was to investigate oral health professionals' (OHPs) views of the Interim CDB.
Thiago H. L. Baltus   +10 more
wiley   +1 more source

Abstract Book for the 27th Congress of the European Hematology Association

open access: yes, 2022
HemaSphere, Volume 6, Issue S3, Page 1-4130, June 2022.
wiley   +1 more source

Preventive Interventions to Reduce Youth Involvement in Gangs and Gang Crime in Low‐ and Middle‐Income Countries: A Systematic Review

open access: yesCampbell Systematic Reviews, Volume 11, Issue 1, Page 1-176, 2015., 2015
This Campbell systematic review examines why the implementation of preventive interventions to reduce youth involvement in gangs and gang crime may fail or succeed low and middle‐income countries. The review summarises findings from four studies conducted in Latin America and the Caribbean.
Angela Higginson   +5 more
wiley   +1 more source

What Museum Guests Think About When They Think About Belonging

open access: yesCurator: The Museum Journal, Volume 69, Issue 2, Page 198-213, April 2026.
ABSTRACT A sense of belonging is one of the most fundamental human needs and is threaded through all aspects of a museum guest's experience. Using a previously validated model and survey of belonging in museums, we surveyed 1780 guests leaving eight different museums and similar cultural institutions across the United States.
C. Aaron Price   +3 more
wiley   +1 more source

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