Results 111 to 120 of about 30,210 (303)

From customer-oriented strategy to perceived organizational financial performance: the role of human resource management and customer-linking capability [PDF]

, 2015
Drawing on the organizational capabilities literature, we developed and tested a model of how supportive human resource management (HRM) improved firms’ financial performance perceived by marketing managers through fostering the implementation of a ...
Lin, C-H, Sun, J-M, Cai‐Hui (Veronica) Lin, Helen Shipton, Sanders, Karin, Lin, Cai-Hui Veronica, Erik A. Mooi, Sun, Jian-Min James, Shipton, H, Jian‐Min (James) Sun, Sun, Jian-Min (James), Lin, Cai-Hui, Sanders, K, Mooi, EA, Shipton, Helen, Karin Sanders, Mooi, Erik A.   +16 more
core   +1 more source

How sustainable marketing influences the customer engagement and sustainable purchase intention? The moderating role of corporate social responsibility. [PDF]

Front Psychol, 2023
Gong Y, Xiao J, Tang X, Li J.
europepmc   +1 more source

The Effort to Create Customer Engagement on Customer E_Banking (Empirical Studies on Bank BNI Regional Semarang)

Jurnal Dinamika Manajemen, 2016
This study focused on testing the effect of variable customer value, support systems and knowledge of the customer's products to customer satisfaction and its impact on customer engagement. This study selects the object user's e-banking customers of Bank
Alimuddin Rizal Rivai, Wahyudi Wahyudi
doaj   +1 more source

Artificial Intelligence and Access to Justice at the ‘Shop Front’: The Potential and Limitations of Meeting Legal Need Through Technology

Australian Journal of Social Issues, EarlyView.
ABSTRACT In Australia, governments fund Community Legal Centres (CLCs) as part of the legal assistance sector (LAS) to meet the ‘legal needs’ of people experiencing disadvantage who cannot afford private legal services. Persistent unmet demand for CLCs is well‐documented. As artificial intelligence (AI) is increasingly used in private legal practice to
Catherine Hastings, Art Cotterell, Farzana Bruce   +2 more
wiley   +1 more source

Customer Engagement Around Cultural and Creative Products: The Role of Social Identity. [PDF]

Front Psychol, 2022
Zhang Z, Li W.
europepmc   +1 more source

Quantifying the Sites of Government, Commercial, and Personal Systems‐Perpetrated Financial Abuse

Australian Journal of Social Issues, EarlyView.
ABSTRACT This study explores the institutional systems through which post‐separation financial abuse is perpetrated. While existing measures seek to quantify the harms experienced by women post‐separation, this study draws on financial, welfare and legal service casefiles to identify where such harms occur. Drawing on 76 de‐identified Victorian service
Kay Cook, Adrienne Byrt, Rachael Burgin, Georgina Dimopoulos   +3 more
wiley   +1 more source

Online Customer Experience Leads to Loyalty via Customer Engagement: Moderating Role of Value Co-creation. [PDF]

Front Psychol, 2022
Ahmad F, Mustafa K, Hamid SAR, Khawaja KF, Zada S, Jamil S, Qaisar MN, Vega-Muñoz A, Contreras-Barraza N, Anwer N.   +9 more
europepmc   +1 more source

The Effect Customer Engagement and Corporate Reputation on Customer Loyality through Customer Satisfaction as a Mediating Variable

International Journal of Business, Economics, and Social Development
In the era of increasingly competitive e-commerce competition, customer loyalty is one of the main keys in maintaining business continuity. The phenomenon of low e-commerce user loyalty, as seen in a survey that shows 42% of users switch platforms for ...
Nurwakhid Adisaputra, M. Andra Meiza, Aang Curatman, Farah Noor Ayuningtyas   +3 more
doaj   +1 more source

Citrus aurantium honey‐mediated gut homeostasis and anti‐inflammation via Thorl/Nprl2‐TORC1 signaling: Network pharmacology and Drosophila validation

Animal Models and Experimental Medicine, EarlyView.
The study employed a four‐tiered strategy: (1) UHPLC‐FTMS profiling of Citrus aurantium honey to characterize its chemical composition; (2) network pharmacology analysis integrating target prediction, protein–protein interaction networks, and KEGG pathway enrichment to identify the Thor1/Nprl2‐TORC1 axis as a key mechanistic pathway; (3) in vitro ...
Wenqi Wan, Ruiguang Huang, Shuqiong Cao, Luxia Pan, Wenkai Zhang, Wujun Jiang, Zhiyong Liu   +6 more
wiley   +1 more source

Developing a conceptual model for the internal data source to measure customer satisfaction [PDF]

, 2006
Traditional CSM approach is performed at certain frequencies. The gap between such events can be termed as a ‘blind period’, because customer satisfaction is left unobserved and unmanaged.
Brinkman, WP, Eldabi, T, Al-Mutawa, T
core