Results 121 to 130 of about 373,074 (349)

The Role of Customer Engagement in Enhancing Passenger Loyalty in IndonesianAirline Industry: Relationship Marketing Approach

open access: yesAPMBA (Asia Pacific Management and Business Application), 2015
Scholars and practitioners agree that organisations cannot rely on transactional marketing since customers demand more personalized goods and services.
Raditha Hapsari   +2 more
doaj   +1 more source

Engaging Consumers Through Branded Smartphone Applications: A Study of Self-Congruenvy and Customer Brand Engagement [PDF]

open access: yes, 2013
Recent development in mobile technology provides marketers with the opportunity to further connect with customers. The aim of this research is to examine the influence of brand-self fit on customer brand engagement, thus provide a better understanding of
Carrillat, F, Rao-Hill, S, Thomson, A
core  

Stakeholder Perspectives on Therapeutic and Safe Building Design in Residential Care

open access: yesAustralian Journal of Social Issues, EarlyView.
ABSTRACT Residential care is a form of out‐of‐home care that plays a critical role in supporting vulnerable young people in Australia. However, there is an evidence gap regarding the built environment in this context. This research aimed to explore the perspectives of key stakeholders in residential care in Victoria, Australia, regarding design that ...
Carmen Schroder   +3 more
wiley   +1 more source

The Effect Customer Engagement and Corporate Reputation on Customer Loyality through Customer Satisfaction as a Mediating Variable

open access: yesInternational Journal of Business, Economics, and Social Development
In the era of increasingly competitive e-commerce competition, customer loyalty is one of the main keys in maintaining business continuity. The phenomenon of low e-commerce user loyalty, as seen in a survey that shows 42% of users switch platforms for ...
Nurwakhid Adisaputra   +3 more
doaj   +1 more source

Corporate social responsibility, corporate reputation and employee engagement [PDF]

open access: yes
Corporate social responsibility (CSR) has been outlined as voluntarily additional legal duties of organization to serve environment and community. This voluntarily actions of corporate help them to develop reputation which can shape favorable attitude of
Ali, Imran, Ali, Jawaria Fatima
core   +1 more source

Barriers and Enablers for Effective Support Coordination in the National Disability Insurance Scheme

open access: yesAustralian Journal of Social Issues, EarlyView.
ABSTRACT Support coordinators act as intermediaries between the National Disability Insurance Scheme (NDIS) and participants, facilitating access to funded supports. To optimise outcomes, they must navigate NDIS complexities, identify services that meet individual needs and engage with diverse stakeholders.
Sharyn McDonald   +3 more
wiley   +1 more source

Online Customer Experience Leads to Loyalty via Customer Engagement: Moderating Role of Value Co-creation. [PDF]

open access: yesFront Psychol, 2022
Ahmad F   +9 more
europepmc   +1 more source

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