Results 111 to 120 of about 511,546 (306)
Technology and its CRM Implications in the Shipping Industry [PDF]
, 2010 This paper investigates the relative importance of service factors such as technology and facilities, how service providers are rated on those factors, and their relationship to customer satisfaction in a B2B environment.
Durvasula, Srinivas +2 more
core +1 more source
Superannuation Reimagined: Moving Beyond the Origins to an Indigenous Focus
Australian Journal of Social Issues, EarlyView.ABSTRACT Retirement income systems, such as superannuation, are meant to be non‐discriminatory and consider disadvantage faced by members of society. There are significant differences between the life expectancies of Indigenous and non‐Indigenous peoples. The gap in life expectancies is not considered when determining when Indigenous peoples can retire.
Levon Ellen Blue +2 more
wiley +1 more source
Confessions of a Poverty Researcher: My Journey Through the Foothills of Scholarship
Australian Journal of Social Issues, EarlyView.ABSTRACT This paper describes the key events, experiences and ideas that influenced the author's career as a poverty researcher. He describes how his early disillusion with economics was replaced by a spark of interest in social issues and how his migration from the UK to Australia in the mid‐1970s provided the impetus to begin what became a lifetime ...
Peter Saunders
wiley +1 more source
Pengaruh Customer Experience, Kualitas Produk, Price Terhadap Keputusan Pembelian Mixue Di Palembang
Value: Jurnal Manajemen dan AkuntansiIn an era of rapid technological advancement, the food and beverage sector faces increasingly intense competition, requiring companies to adopt effective methods to attract consumer interest.
Wina Putri Maretha +2 more
doaj +1 more source
HIGH SCHOOL QUALITY AND STUDENT SATISFACTION OF SEMESTA BOARDING SCHOOL [PDF]
, 2014 In light of the imminent rise in tuition fees, High School funding cuts and fears of declining student numbers, gaining a sustainable competitive advantage in the higher education (Secondary Education ) sector is at the forefront of many high schools’
MUDIANTONO, Mudiantono +2 more
core
Evaluating the Impact of Ai-Driven Automation on Customer Experience in Fintech
Kaav International Journal of Economics , Commerce & Business ManagementBy improving efficiency, personalisation, and service quality, the use of artificial intelligence (AI) into financial technology, or fintech, has revolutionised consumer interactions. This research uses a two-sample t-test to assess how AI-driven automation affects customer experience in financial companies.
Dr. Shiji Prasannan +2 more
openaire +1 more source
Australian Journal of Social Issues, EarlyView.ABSTRACT Following the Royal Commission into Aged Care Quality and Safety, the Australian Government set a target for no‐one under 65 years of age to be living in residential aged care (RAC) by 2025. The numbers of young people in residential aged care (YPIRAC) have significantly declined since the start of the targets.
Elroy Dearn +4 more
wiley +1 more source
Journal of Management Small and Medium Enterprises (SME's)This study investigates the impact of Augmented Reality (AR) technology on the customer experience at Miracle MacBook, contextualized within the Indonesian SME landscape.
Ricky Fernando +3 more
doaj +1 more source
Revealing the Vicious Circle of Disengaged User Acceptance: A SaaS Provider's Perspective [PDF]
, 2019 User acceptance tests (UAT) are an integral part of many different software engineering methodologies. In this paper, we examine the influence of UATs on the relationship between users and Software-as-a-Service (SaaS) applications, which are continuously
Ciriello, Raffaele +2 more
core
A Software Tool for Customer Experience Evaluation in Service Design
, 2022 Dissertação de Mestrado em Engenharia Informática apresentada à Faculdade de Ciências e ...
openaire +1 more source