Results 101 to 110 of about 1,001,961 (297)

Becoming resilient: Community‐driven change and the civic capacity index

American Journal of Community Psychology, EarlyView.
Abstract One of the principal features of successful community governance is that it is collaborative and thus dependent on a community's ability to work together. However, there are no valid, comprehensive means to assess a community's capacity to respond to civic challenges in collaborative ways, and that are predictive of community resilience and ...
David MacPhee, David Chrislip, Patti Schmitt   +2 more
wiley   +1 more source

IMPLEMENTATION OF AUGMENTED REALITY TECHNOLOGY FOR MARKETING STRATEGIES AND USER EXPERIENCE IN RETAIL SME INDONESIA

Journal of Management Small and Medium Enterprises (SME's)
This study investigates the impact of Augmented Reality (AR) technology on the customer experience at Miracle MacBook, contextualized within the Indonesian SME landscape.
Ricky Fernando, Kerenhapukh Piay Turangan, Felix Mario Suphangat, Agung Stefanus Kembau   +3 more
doaj   +1 more source

The Made‐in‐Africa Evaluation framework: A decolonial approach to program evaluation

American Journal of Community Psychology, EarlyView.
Abstract The Made in Africa Evaluation (MAE) framework is a decolonial approach to program evaluation developed by African evaluators over the past 14 years. MAE may be appropriate to community psychologists who practice program evaluation or conduct research in Africa, but little is known about its implementation.
Takatso Sibanda, Robin Lin Miller
wiley   +1 more source

Designing and Prioritizing Key Performance Indicators in Evaluating and Improving the Productivity of Special Libraries (the organization under study: Water and electricity industry of Iran)

International Journal of Librarianship
This research study aims to determine and prioritize essential performance criteria and indicators for evaluating and enhancing the productivity of special library services within the public sector’s water and electricity industry of Iran.
Maryam Fattahi, Davood noori, Azim azimi
doaj   +1 more source

Combining zmet and mec in study of user expectations for ideal catering customer service app

MATEC Web of Conferences, 2017
The designing and marketing models of general catering customer service APP are made from business owners needs or from commissioned design company’s thoughts. The ZMET and MEC technique are used to understand the consumers more properly.
Chaing Ton, Rau Hsin, Shiang Wei Jung, Chiang Jon Luen   +3 more
doaj   +1 more source

Essential, Yet Precarious, Mistreated, Sick and Medicalized: A Sequential Explanatory Mixed‐Methods Study on Homecare Aides in Spain

American Journal of Industrial Medicine, EarlyView.
ABSTRACT Background Homecare aides (HCAs) are professional non‐family caregivers, who support dependent individuals to live at home with dignity; yet in Spain they remain understudied and vulnerable, often facing precarious working conditions. We aimed to characterize HCAs’ employment, living conditions, health, and exposure to workplace violence and ...
Albert Navarro‐Giné, Pedro Ferrer‐Rosende, Maria Feijoo‐Cid, Sergio Salas‐Nicás, Laura Esteve‐Matalí, Valeria Stuardo‐Ávila, María Isabel Fernández‐Cano   +6 more
wiley   +1 more source

A Software Tool for Customer Experience Evaluation in Service Design

, 2022
Dissertação de Mestrado em Engenharia Informática apresentada à Faculdade de Ciências e ...
openaire   +1 more source

‘Hurry Up and Get Me out of Here’: The Experience of People Under 65 Years (Still) Stuck in Aged Care

Australian Journal of Social Issues, EarlyView.
ABSTRACT Following the Royal Commission into Aged Care Quality and Safety, the Australian Government set a target for no‐one under 65 years of age to be living in residential aged care (RAC) by 2025. The numbers of young people in residential aged care (YPIRAC) have significantly declined since the start of the targets.
Elroy Dearn, Kate D'Cruz, Mark Brown, Jacinta Douglas, Dianne Winkler   +4 more
wiley   +1 more source

Evaluating the Impact of Ai-Driven Automation on Customer Experience in Fintech

Kaav International Journal of Economics , Commerce & Business Management
By improving efficiency, personalisation, and service quality, the use of artificial intelligence (AI) into financial technology, or fintech, has revolutionised consumer interactions. This research uses a two-sample t-test to assess how AI-driven automation affects customer experience in financial companies.
Dr. Shiji Prasannan, Rohan Manohar Kulkarni, Samrat Patel   +2 more
openaire   +1 more source

‘Giving Back to Our Community’: The Retention of the Aboriginal and Torres Strait Islander Disability Workforce in New South Wales, Australia

Australian Journal of Social Issues, EarlyView.
ABSTRACT The Aboriginal and Torres Strait Islander people of Australia require culturally responsive services. The Australian government has committed to establishing strategies to increase the size of the Aboriginal and Torres Strait Islander disability workforce; however, there is scant research on the factors influencing retention.
J. Gwynn, J. Gilroy, S. Peter, F. Talbot, K. Bulkeley, C. Alcorso, K. Gwynne, B. Rambaldini, A. Haines, M. Lincoln   +9 more
wiley   +1 more source