Results 91 to 100 of about 511,546 (306)
Exploring the customer experience of Vietnam airlines via sentiment analysis
Tạp chí Phát triển và Hội nhậpThe sentiment analysis of social media has gained much attention due to the succinct nature of comments, enabling access to public opinions. Using this technique, the present study aimed to explore customer sentiments regarding their experiences
Hien Trong Nguyen Ton
doaj +1 more source
Process Evaluation Insights on Program Implementation [PDF]
, 2009 This white paper has the explicit intention to draw lessons learned from the past 30 years of energy efficiency program evaluation in order to facilitate improved program design and implementation going forward.
McRae, Marjorie R, Peters, Jane S
core
Omni-channel retailing: propositions, examples and solutions [PDF]
, 2018 Customers are not passive agents, but intrinsic to the value creation process. Because retailers are the customer’s link to the marketplace they are uniquely placed to develop value co-creation opportunities that give themselves a strategic advantage ...
Saarijärvi, Hannu +2 more
core +2 more sources
Large Language Model in Materials Science: Roles, Challenges, and Strategic Outlook
Advanced Intelligent Discovery, EarlyView.Large language models (LLMs) are reshaping materials science. Acting as Oracle, Surrogate, Quant, and Arbiter, they now extract knowledge, predict properties, gauge risk, and steer decisions within a traceable loop. Overcoming data heterogeneity, hallucinations, and poor interpretability demands domain‐adapted models, cross‐modal data standards, and ...
Jinglan Zhang +4 more
wiley +1 more source
International Journal of Technology and Human InteractionArtificial intelligence (AI)-powered tools such as recommendation engines are widely used in online marketing and e-commerce; however, online retailers often deploy these tools without understanding which human factors play a role in which products and at which stage of the customer journey.
Katsunobu Sasanuma, Gyung Yeol Yang
openaire +1 more source
Optimizing 3D Bin Packing of Heterogeneous Objects Using Continuous Transformations in SE(3)
Advanced Intelligent Systems, EarlyView.This article presents a method for solving the three‐dimensional bin packing problem for heterogeneous objects using continuous rigid‐body transformations in SE(3). A heuristic optimization framework combines signed‐distance functions, neural network approximations, point‐cloud bin modeling, and physics simulation to ensure feasibility and stability ...
Michele Angelini, Marco Carricato
wiley +1 more source
Cogent Business & ManagementThis study examines the interrelationships among service quality (SQ), customer satisfaction (CS), and customer loyalty (CL) in the context of multi-channel retail banking.
Shame Mugova +2 more
doaj +1 more source
SERVICE QUALITY AND HOTEL CUSTOMER SATISFACTION: A CASE STUDY FROM DURRES, ALBANIA [PDF]
Analele Universităţii Constantin Brâncuşi din Târgu Jiu : Seria Economie, 2020 The purpose of using the study is to explore the connection and relationship between service and customer satisfaction in the Industry of tourism, in Albania.
ROBERT KOSOVA, VALENTINA SINAJ
doaj
Integrating customer relationship management strategies in (B2C) e-commerce environments
, 2003 Creating value and generating a total customer experience(TCE ) is important for E -Commerce in order to attract customers. However, with increasing competition in the marketplace, it is becoming increasingly difficult to retain customers.
Dawson, Liisa +2 more
core
Advanced Intelligent Systems, EarlyView.OntoLogX is an autonomous AI agent that uses large language models to transform unstructured cyber security logs into ontology grounded knowledge graphs. By integrating retrieval augmented generation, iterative correction, and a light‐weight log ontology, OntoLogX produces semantically consistent intelligence that links raw log events to MITRE ATT & CK
Luca Cotti +4 more
wiley +1 more source