Results 291 to 300 of about 511,546 (306)

Customer experience quality: an exploration in business and consumer contexts using repertory grid technique

Journal of the Academy of Marketing Science, 2010
Fred Lemke, Moira K Clark, Hugh Wilson
exaly  

How to Sustain the Customer Experience:

European Management Journal, 2007
Giuliano Noci
exaly  

Customer experience – a review and research agenda

Journal of Service Theory and Practice, 2017
Jayesh Aagja
exaly  

Revisiting the supermarket in-store customer shopping experience

Journal of Retailing and Consumer Services, 2018
Nic S Terblanche
exaly  

Negative and positive customer shopping experience in an online context

Journal of Retailing and Consumer Services, 2020
Mojtaba Barari, Jiraporn Surachartkumtonkun   +1 more
exaly  

Fresh perspectives on customer experience

Journal of Services Marketing, 2015
Janet R Mccoll-Kennedy, Anders Gustafsson, Elina Jaakkola   +2 more
exaly  

An evaluation from presence perspective of customer experiences in virtual environments

2012
Chun Lee, Chinmei Chou, Tien Sun
openaire   +2 more sources

The unique role of relationship marketing in small businesses’ customer experience

Journal of Retailing and Consumer Services, 2019
Shaked Gilboa, Tali Seger-Guttmann
exaly  

Antecedents of customer satisfaction with online banking in China: The effects of experience

Computers in Human Behavior, 2010
Cheolho Yoon
exaly  

Towards the identification of customer experience touch point elements

Journal of Retailing and Consumer Services, 2016
B Ramaseshan
exaly