Results 281 to 290 of about 1,001,961 (297)
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Antecedents of customer satisfaction with online banking in China: The effects of experience
Computers in Human Behavior, 2010Cheolho Yoon
exaly
User experience evaluation in an automotive context
2013 IEEE Intelligent Vehicles Symposium (IV), 2013Moritz Körber +3 more
semanticscholar +1 more source
The consumer experience: The impact of supplier effort and consumer effort on customer satisfaction
, 2017Magnus Söderlund, Sofie Sagfossen
semanticscholar +1 more source
An evaluation from presence perspective of customer experiences in virtual environments
2012Chun Lee, Chinmei Chou, Tien Sun
openaire +2 more sources
Towards the identification of customer experience touch point elements
Journal of Retailing and Consumer Services, 2016B Ramaseshan
exaly
The Role of Perceived Control in Customer Value Cocreation and Service Recovery Evaluation
, 2016Lin Guo, S. Lotz, Chuanyi Tang, T. Gruen
semanticscholar +1 more source
The unique role of relationship marketing in small businesses’ customer experience
Journal of Retailing and Consumer Services, 2019Tali Seger Guttmann, Shaked Gilboa
exaly
An investigation into gamification as a customer engagement experience environment
, 2015T. Harwood, T. Garry
semanticscholar +1 more source
The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands
, 2016Kevin Kam Fung So +3 more
semanticscholar +1 more source