Results 331 to 340 of about 1,362,111 (342)
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Blame the Bot: Anthropomorphism and Anger in Customer–Chatbot Interactions
Journal of Marketing, 2022exaly
The Role of Customer Engagement in Building Consumer Loyalty to Tourism Brands
, 2016Kevin Kam Fung So +3 more
semanticscholar +1 more source
Customer Experience Creation: Determinants, Dynamics and Management Strategies
Journal of Retailing, 2009A Parasuraman +2 more
exaly
Next-Gen Metaverse customer experience: Evaluation von Erfolgsdeterminanten für Fashion Brands
Die Zusammenarbeit mit Gaming-Plattformen eröffnet Unternehmen eine ideale Einstiegsmöglichkeit, um die Dynamiken des Metaverse zu erkunden und Marken sowie Produkte über die Grenzen der physischen Realität erlebbar zu machen. Diese von spielaffinen Zielgruppen bevorzugten digitalen Umgebungen bieten sich als ideale Orte, um jüngere Generationen zu ...Detscher, Stefan, D'Errico, Barbara
openaire +1 more source
Customer experience oriented service quality management
2012 IEEE Symposium on Robotics and Applications (ISRA), 2012Chen Jian +5 more
semanticscholar +1 more source
The Impact of Corporate Social Responsibility on Firm Value: The Role of Customer Awareness
Management Science, 2013Henri Servaes, Ane Tamayo
exaly
Customer value co-creation behavior: Scale development and validation
Journal of Business Research, 2013Youjae Yi, Taeshik Gong
exaly
IEEE Transactions on Human-Machine Systems, 2014
F. Zhou, Yangjian Ji, R. Jiao
semanticscholar +1 more source
F. Zhou, Yangjian Ji, R. Jiao
semanticscholar +1 more source
Corporate Social Responsibility, Customer Satisfaction, and Market Value
Journal of Marketing, 2006Cb Bhattacharya
exaly