Results 261 to 270 of about 243,760 (305)

Customer Journey Analytics

2021
Marcus Albrecht, Tobias Schlüter
openaire   +1 more source

Traveling with Companions: The Social Customer Journey

Journal of Marketing, 2021
Rosellina Ferraro, Kelly L Haws, Anirban Mukhopadhyay   +2 more
exaly  

Customer Journey

Sales Management Review, 2017
openaire   +2 more sources

Digital Customer Journey

2022
Sandra Macher, Daniel Binder
openaire   +1 more source

Going on a journey: A review of the customer journey literature

Journal of Business Research, 2021
Savvas Papagiannidis, Eleftherios Alamanos   +1 more
exaly  

A conceptual framework of the antecedents of customer journey satisfaction in omnichannel retailing

Journal of Retailing and Consumer Services, 2021
Savvas Papagiannidis, Eleftherios Alamanos   +1 more
exaly  

Service journey quality: conceptualization, measurement and customer outcomes

Journal of Service Management, 2021
Elina Jaakkola, Harri Terho
exaly  

The Customer Journey

2021
openaire   +1 more source

The omnichannel continuum: Integrating online and offline channels along the customer journey

Journal of Retailing, 2022
Scott A Neslin
exaly  

Artificial intelligence-enabled personalization in interactive marketing: a customer journey perspective

Journal of Research in Interactive Marketing, 2023
Youjiang Gao, Hongfei Liu
exaly