Unlocking the Future of Insurance: The Power of Open Data, Digital Transformation, and Human Talent
Human Resource Development Quarterly, EarlyView.ABSTRACT Despite rapid technological advancement in insurance, there remains a critical gap in understanding how open data initiatives affect employee digital competencies and organizational transformation. This research investigates this relationship through a systematic review of 51 scholarly articles published between 2018 and 2024, using structured
Narongsak Sukma, Siriporn Yamnill
wiley +1 more source
Understanding the kidney replacement therapy decision-making process. [PDF]
BMC NephrolPrakash S +9 more
europepmc +1 more source
Green Human Resource Management and ISO 14001: Toward Environmental Sustainability in Organizations
Human Resource Development Quarterly, EarlyView.ABSTRACT The current climate change scenario imposes urgent challenges to different economic sectors around the world, requiring companies to adopt new strategies to achieve sustainable development goals (SDGs) while enhancing environmental awareness.
Eduardo Ortega +2 more
wiley +1 more source
How employees of Korean franchise restaurants perceive older adult kiosk accessibility. [PDF]
Front Public HealthJang C, Kim S.
europepmc +1 more source
The Structure of Informal Learning in the Workplace—An Experience Sampling Approach
Human Resource Development Quarterly, EarlyView.ABSTRACT This paper complements retrospective approaches to researching informal learning in the workplace with experience sampling. Since (conscious) informal learning is becoming increasingly important for successfully keeping pace with rapid changes in working environments, a clear understanding of the construct and its precise measurement are ...
Katja Häußermann, Tina Seufert
wiley +1 more source
Interface Design of VR Driverless Vehicle System on User-Prioritized Experience Requirements. [PDF]
Sensors (Basel)Xia H, Zhang Y, Li X, Liu D, Wang W.
europepmc +1 more source
MAPPING THE CUSTOMER EXPERIENCE: UNVEILING THE CUSTOMER JOURNEY IN THE NAIL INDUSTRY
CroDiM : International Journal of Marketing ScienceAfter a period of a low-touch customer service approach due to the recent pandemic, delivering value to customers again becomes a focus for entrepreneurs in originally designed business models in the service industry. Pandemic experiences have prompted customers to accept the usual service process changes readily. A valuable tool for analyzing customer
Širola, Davor +2 more
openaire +2 more sources
Sustainable Work and Employment in Social Care: New Challenges, New Priorities
Human Resource Management, EarlyView.ABSTRACT Human Resource Management (HRM) research focused on social care is sparse. This gap is surprising given the scale of the social care workforce in many countries, its vital role in meeting the increasingly complex needs of vulnerable community groups, and the persistent challenges in recruiting and retaining staff.
Ian Kessler +4 more
wiley +1 more source
Revisiting lean healthcare: adopting value stream mapping from manufacturing. [PDF]
Front Health ServAlogla A.
europepmc +1 more source
Customer journey analysis - building a customer journey map based on consumer behaviour
, 2020 openaire +2 more sources