Results 211 to 220 of about 111,413 (297)

Applying customer journey map for categorizing ERP functions to improve customer satisfaction

Applying customer journey map for categorizing ERP functions to improve customer satisfaction
When introducing ERP systems which would fit the existing business module, it is important to analyze the correspondence relation between ERP functions and business operations. This study proposes to compare the function of ERP with the business module and verifies the effectiveness of the ERP in the point of customer satisfaction.
openaire  

Mapping Multi‐Stakeholder Engagement: A Q Methodology in a Regional Project Management Scenario

Strategic Change, EarlyView.
ABSTRACT Research on project management describes the essence of projects involving multiple stakeholders, stressing the value derived from diverse work practices. However, this underestimates issues of counterproductive disagreements associated with diverse groups participating in a project.
Sheng Hu, Amon Simba
wiley   +1 more source

Process management method in head and neck cancer patient care. [PDF]

Discov Oncol
De Felice F, Valentini V, Casarano F, Gaudino C, Di Gioia CRT, Tenore G, Della Monaca M, Cassoni A, Cirillo A, Corsi A, Botticelli A, Cerbelli B, Battisti A, Brauner E, Messineo D, De Virgilio A, Greco A, Santini D, Catalano C, Romeo U, Della Rocca C, Polimeni A, de Vincentiis M.   +22 more
europepmc   +1 more source

Understanding and improving the mental health of refugees and asylum‐seekers: Reflections from the closing panel of the 2024 International Society for Traumatic Stress Studies Annual Meeting

Journal of Traumatic Stress, EarlyView.
Abstract Forcible displacement due to war and persecution has reached unprecedented heights across the globe. The mental health impact of trauma and displacement on refugee communities is profound. Although there are several evidence‐based therapies that are efficacious in reducing symptoms of posttraumatic stress disorder and depression in refugees ...
Angela Nickerson, B. Heidi Ellis, Naser Morina, Frank Neuner, Lori Zoellner   +4 more
wiley   +1 more source

Byte into sustainability: a scoping review of digital food environment attributes that shape consumers' sustainability perceptions, attitudes, intentions, and behaviours. [PDF]

Int J Behav Nutr Phys Act
Boen H, Glenisson L, Hallez L, Smits T.
europepmc   +1 more source

Data‐Driven Marketing Processes: A Roadmap for Big Data Analytics Adoption in a Brazilian SaaS SME

Knowledge and Process Management, EarlyView.
ABSTRACT Small and medium‐sized enterprises (SMEs) often face unique challenges in integrating advanced digital technologies due to limited resources and organizational constraints. While much attention has been given to large firms' adoption of big data analytics (BDA) and artificial intelligence (AI), less is known about how SMEs can leverage these ...
Fabricio Venancio, Carlos Roberto De Rolt, Denilton Darold   +2 more
wiley   +1 more source

Classification of customer retention using hybrid SVC-SDNN to enhance customer relationship management. [PDF]

PLoS One
Ishaq M, Yaqub N, Fayaz M, Khan A, Saidani T, Saidani O.   +5 more
europepmc   +1 more source

The Bazaar as a Model for Knowledge Work

Knowledge and Process Management, EarlyView.
ABSTRACT This paper presents fieldwork that extends existing metaphors of knowledge work as a process shaped by hierarchical or market forces. A qualitative, ethnographic study of six knowledge‐intensive businesses in two countries identifies striking parallels with the Middle Eastern bazaar in contrast to Western impersonal markets and hierarchies. We
Reed Elliot Nelson, Andrew B. Hargadon, José Osvaldo De Sordi   +2 more
wiley   +1 more source

Streamlining emergency nursing care post-pandemic: A lean approach for reducing wait times and improving patient and staff satisfaction in the hospital. [PDF]

BMC Nurs
Hussein AHM, Abou Hashish EAO, Abd-Elghaffar BA, Elliethey NSH.   +3 more
europepmc   +1 more source

Do Robots Improve the Work–Live Balance? Evidence From a Shared Services Center

Knowledge and Process Management, EarlyView.
ABSTRACT This article examines the effects of process automation on the work–life balance of management accounting professionals in a shared services center (SSC), with the intervention of perceived usefulness of automation and upskilling. A single entity survey was carried out in a SSC of a player in the electricity sector listed on the Brazilian ...
Ilse Maria Beuren, Valter Luís Barbieri Colombo, Elionor Farah Jreige Weffort   +2 more
wiley   +1 more source