Results 61 to 70 of about 1,264 (257)

Greens in Regulation: Biodiversity Strategy Implementation Across the Golf Industry

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT Although much of the business and biodiversity literature focuses on extractive industries, we turn our attention to the golf industry. Golf courses occupy millions of acres globally, yet biodiversity strategy implementation across the golf industry remains understudied.
Jordan P. Howell, Jordan Moore
wiley   +1 more source

Customer journey mapping [PDF]

open access: yes, 2011
Public services need to adapt to the needs of their customers, the citizens. Often new e-services are technology-initiated, but Smart Cities start with the user. This document places the customer journey mapping (CJM) process in the context of customer insight and business process improvement and provides practical guidelines on how to make the most of
openaire  

How Do Carbon Emissions Affect the Performance of Listed Latin American Firms? The Moderating Effect of Financial Slack

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT This study analyses the association between carbon emissions and financial performance in Latin American firms. The scientific literature on this topic is limited, with little evidence available in this geographical region. This study aims to address this research gap by testing hypotheses focused on analysing how Scope 1, 2 and 3 carbon ...
Ana Isabel Mendieta‐Callirgos   +3 more
wiley   +1 more source

Process mining and customer journey mapping in healthcare: Enhancing patient-centred care in stroke rehabilitation

open access: yesDigital Health
Background Patient-centred care and enhancing patient experience is a priority across Australia. Stroke rehabilitation has multiple consumer touchpoints that would benefit from a better understanding of customer journeys, subsequently impacting better ...
Ingy Shafei   +2 more
doaj   +1 more source

Leading the Loop: Anchor‐Led Orchestration in Nascent Circular Ecosystems—A Qualitative Case Study

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT The transition towards a circular economy necessitates coordinated, systemic change across value chains. Yet the role of anchor firms in initiating and orchestrating nascent circular ecosystems remains underexplored. Using an inductive, qualitative single‐case design, we analyse a German mid‐sized entrepreneurial firm, drawing on 21 interviews
Johann Felix Mader, Patrick Spieth
wiley   +1 more source

Цифрові стратегії інформаційного забезпечення комунікації з клієнтами та вболівальниками футзального клубу

open access: yesВісник Харківської державної академії культури
У статті розглядається проблема інформаційного забезпечення комунікації футзальних клубів з уболівальниками та клієнтами. Актуальність теми визначається зростанням популярності футзалу й потребою молодіжної аудиторії в зручних цифрових сервісах для ...
R. Kushniryk, V. Chopyk
doaj   +1 more source

Operations Research‐Based Formalisation and Design of Sustainable Reverse Logistics for E‐Waste Supply Chains

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT This study demonstrates how a profitable, lean, and environmentally responsible e‐waste reverse logistics system can be designed using integrated Operations Research (OR) techniques. Addressing the growing urgency of responsible consumption (UN SDG 12) and the projected rise of the e‐waste sector to USD 137.60 billion by 2029, the research ...
Sheeba Pathak, Hajar Fatorachian
wiley   +1 more source

Considerations Design for Cultural Events in The Kingdom of Saudi Arabia. [PDF]

open access: yesJournal of Architecture, Art & Humanistic Science
Saudi Arabia is multicultural, and this mixture allows it to be a fertile ground for contemporary cultural events. Cultural events, thus, became very important at the present time for Saudi Arabia to keep pace with the directions of Vision 2030 in ...
Taghreed Hazza Alzahrani   +1 more
doaj   +1 more source

Sustaining Circular Innovation Under Volatile Market Conditions: The Critical Role of Industry Platforms

open access: yesBusiness Strategy and the Environment, EarlyView.
ABSTRACT While industry platforms are widely recognized as enablers of circular innovation, we still know little about how they evolve to scale and sustain innovation as economic conditions tighten and circular economy funding schemes become more selective.
Eva Qi Wang   +3 more
wiley   +1 more source

Customer Journey Map

open access: yesSSRN Electronic Journal, 2021
Rajkumar Venkatesan, Tami Kim
openaire   +3 more sources

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