Results 61 to 70 of about 111,413 (297)
British Educational Research Journal, EarlyView.Abstract Academic misconduct appeal services have quietly emerged within China's education marketplace, with commercial agencies promoting themselves on social media to assist international students facing misconduct hearings. While existing research on academic integrity has emphasized prevention and detection, far less attention has been paid to what
Gengyan Tang +2 more
wiley +1 more source
Synergy of design thinking and process transformation approaches
Управление, 2020 One of the current digitalization trends is focusing on studying customer experience. At present, when managing personnel, it is necessary to analyse and correctly plan the employee’s path in the company - “Employee Experience”. Properly thought out work
E. V. Vasilieva, T. E. Tochilkina
doaj +1 more source
The Role of Corporate Governance in Enhancing Environmental and Social Performance
Business Strategy and the Environment, EarlyView.ABSTRACT This study investigates how different corporate governance (CG) approaches influence firms' environmental and social performance, specifically focusing on the role of internal vs. external resources and operational vs. strategic approaches. Anchored in stakeholder and resource dependency theory, we develop a conceptual framework grounded in ...
Tommaso Fornasari +2 more
wiley +1 more source
Designing the customer journey in a service delivery network: evidence from cancer patient treatments [PDF]
, 2016 Customer experiences - not in the least for customers with chronic diseases - depend on a series of exchanges over a considerable amount of time with a variety of service providers and thus a service delivery network (SDN).
De Pourcq, Kaat +2 more
core +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT This paper contributes to venture‐creation research by examining how sustainable startups can overcome market constraints to drive transformative change through their business development. Conceptually, we address this question by identifying venture‐creation narratives in the learning and experimental phases of sustainable startups that ...
Ville‐Veikko Piispanen +2 more
wiley +1 more source
Service Design Against Organised Crime [PDF]
, 2013 This paper proposes benefits of using service design against organised crime. As a vehicle to this discussion, the focus is an anti-child-trafficking project at Northumbria University in the UK, involving its multidisciplinary Northumbria Crime ...
Hilton, Kevin
core
Build an app and they will come? Lessons learnt from trialling the GetThereBus app in rural communities [PDF]
, 2017 Acknowledgements The research described here was supported by the award made by the RCUK Digital Economy programme to the dot.rural Digital Economy Hub; award reference: EP/G066051/1.Peer ...
Beecroft, Mark +7 more
core +2 more sources
Business Strategy and the Environment, EarlyView.ABSTRACT Retired electric vehicle (EV) batteries can be repurposed to stationary storage batteries. While this circularity solution has attracted attention from entrepreneurs, falling battery prices, along with the longer lifetime of new batteries, high consumer expectations and limited governmental support challenge the approach.
Juliane Seika, Merla Kubli
wiley +1 more source
From Compliance to Circularity: A Design‐Led Approach to Recyclable Packaging
Business Strategy and the Environment, EarlyView.ABSTRACT The transition to recyclable packaging is a strategic priority for the Fast‐Moving Consumer Goods (FMCG) sector, aligning with the EU Packaging and Packaging Waste Regulation (PPWR). Adapting to regulatory uncertainty and integrating evolving recyclability criteria require not only technical innovation but also organisational transformation ...
Tessa Bronsky +2 more
wiley +1 more source
Estrategia de innovación en pequeñas empresas mexicanas: Reconociendo el Customer Journey Map
Revista Venezolana de GerenciaEl método del Customer Journey Map (CJM) es una herramienta muy importante que se puede convertir en una estrategia de innovación para las empresas que ofrecen un servicio, ya que permite visualizar las experiencias que van teniendo los clientes desde su
Susana López García +3 more
doaj +1 more source