Results 91 to 100 of about 27,400 (315)

Is the well‐known phrase ‘small is beautiful’ true of small transnational education institutions?

British Educational Research Journal, EarlyView.
Abstract The purpose of this research is to consider the potential attractiveness of operating a small international branch campus (IBC). Drawing upon resource‐based and legitimacy theories, we examine the strengths, weaknesses, opportunities and threats associated with the business model that is based on having a small institution size.
Stephen Wilkins, Joe Hazzam
wiley   +1 more source

The Role Customer Relationship Marketing, Service Quality, Brand Image, and Customer Satisfaction in Customer Loyalty in FMCG Industry

Journal of Management and Business Review
Amid the intense competition in the Fast-Moving Consumer Goods (FMCG) industry, companies must continuously seek ways to build long-term relationships with customers to maintain their loyalty. Customer Relationship Marketing (CRM), service quality, brand
Nani Fitriani, Muhammad Fauzan Yafie, Patria Laksamana   +2 more
doaj   +1 more source

Service innovation practices and customer loyalty in the telecommunication industry. [PDF]

PLoS One, 2023
Awuku E, Agyei PM, Gonu E.
europepmc   +1 more source

Strategies of Sufficiency Under Institutional Complexity: A Study in the German Food Industry

Business Strategy and the Environment, EarlyView.
ABSTRACT Organizations face increasing institutional complexity as they navigate competing demands from their institutional environment regarding financial performance and environmental responsibility. In our study, we examine how 39 award‐winning organizations in the German food industry frame sufficiency, a sustainability strategy focusing on ...
Lena Leifeld, Simon Oertel
wiley   +1 more source

Investigating the role of utilitarian and hedonic goals in characterizing customer loyalty in E-marketplaces. [PDF]

Heliyon, 2023
Puspitasari I, Rusydi F, Nuzulita N, Hsiao CS.   +3 more
europepmc   +1 more source

Indonesian Islamic Bank Credibility and Customer Loyalty: Does Customer Satisfaction Really Serve as a Mediator Variable?

, 2022
Naufal Bachri, Widyana Verawaty Siregar, Syamsul Bahri, Hamdiah, Sutan Febriansyah   +4 more
openalex   +2 more sources

The effect of the quality level of Syrian food outlets on customer satisfaction and loyalty by applying to the city of Alexandria [PDF]

, 2022
Eslam Ibrahim El-Nadoury El-Nadoury, youssef ibrahim agwa agwa   +1 more
openalex   +1 more source

Sustainability‐Linked Trade Credit and Inventory Strategies in Supply Chains: An Integrated Modeling Approach

Business Strategy and the Environment, EarlyView.
ABSTRACT Despite the growing research on sustainability, exactly how sustainability and trade credits are linked in the supply chain (SC) is still unclear. Therefore, this study aims to bridge this gap by examining how both supplier and retailer sustainability‐linked strategies and investment decisions influence trade credit terms, inventory decisions,
Vandana, Roberto Cerchione
wiley   +1 more source

MODERASI BIAYA BERALIH PADA PENGARUH KUALITAS LAYANAN TERHADAP KEPUASAN PELANGGAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN (Studi pada PTS X)

MIX: Jurnal Ilmiah Manajemen, 2015
: This study aims to examine the moderating role of switching cost on two effects, which are: the effect of service quality on customer satisfaction and service quality effect on customer loyalty.
Hermansyah Andi Wibowo
doaj  

An empirical investigation of E-loyalty formation for online shopping in China

Acta Psychologica
The study aimed to examine online customer behavior in China by exploring the attitudinal and behavioral loyalty of customers. The proposed model categorizes the factors of customer e-loyalty as investigated from various perspectives.
Lan Juanli, Hongzhen Lei, Wang Yubo, Liu Ye, Kamal Abubker Abrahim Sleiman, Mohammed A.E. Suliman   +5 more
doaj   +1 more source