Results 111 to 120 of about 296,282 (309)
Brand Experience and Customer Loyalty in Dentistry: The Role of Perceived Brand Authenticity. [PDF]
Int J Dent, 2023 Al-Abdallah G, Ababakr J.
europepmc +1 more source
Analisis Pengaruh Reputasi Perusahaan dan Kepercayaan Pelanggan terhadap Loyalitas Pelanggan dengan Kualitas Pelayanan sebagai Variabel Moderasi [PDF]
, 2015 The purpose of this study was to analyze the significance of the effect of the company\u27s reputation, customer trust and service quality on customer loyalty delivery service at PT Pos Indonesia Branch Office Sukoharjo.
Rahayu Tiastity, Andi Iswadi
core
British Educational Research Journal, EarlyView.Abstract Academic misconduct appeal services have quietly emerged within China's education marketplace, with commercial agencies promoting themselves on social media to assist international students facing misconduct hearings. While existing research on academic integrity has emphasized prevention and detection, far less attention has been paid to what
Gengyan Tang +2 more
wiley +1 more source
Interaction of Employee Loyalty and Customer Loyalty in the Service Industry
تحقیقات بازار یابی نوین, 2011 The subject of customer loyalty is a focal concern of marketers who seek to identify its antecedents and casual structure with the aim of better understanding of its relationship with employee loyalty, particularly in the service sector.
Manijeh Gharacheh, Monireh Dabooeian
doaj +2 more sources
Social networks and customer loyalty: review of loyalty keys and main social networks publications' characteristics. [PDF]
Front Psychol, 2023 Dávila Espuela N +2 more
europepmc +1 more source
Kualitas Pelayanan, Kepuasan, Dan Loyalitas Nasabah: Aplikasi Servqual Model Pada Lembaga Keuangan Mikro Syariah Kota Malang [PDF]
, 2014 This study aims at: (i) analyzing the direct effect of service quality on customer satisfaction; (ii) analyzing the direct effect of service quality on customer loyalty (iii ) analyzing the direct effect of customer satisfaction on customer loyalty; (iv)
Hastuti, T. (Tuti), Nasri, M. (Muhammad)
core +1 more source
Journal of Management and Business ReviewAmid the intense competition in the Fast-Moving Consumer Goods (FMCG) industry, companies must continuously seek ways to build long-term relationships with customers to maintain their loyalty. Customer Relationship Marketing (CRM), service quality, brand
Nani Fitriani +2 more
doaj +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT Ensuring the resilience of industrial symbiosis networks (ISNs) has emerged as a key concern in the literature. However, existing studies focus on network‐level strategies, neglecting the potential benefits derived from strengthening the links between symbiotic partners.
Melissa Mollica +2 more
wiley +1 more source
Service innovation practices and customer loyalty in the telecommunication industry. [PDF]
PLoS One, 2023 Awuku E, Agyei PM, Gonu E.
europepmc +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT Though prior studies have explored the effects of firms' social media marketing activities on customer engagement, the dynamics characterizing this association in bottom‐of‐the‐pyramid (BoP) markets remain tenuous, exposing a critical gap. Addressing this gap, we develop and test a model assessing (a) the effects of firms' sustainable social ...
Md. Al Amin +4 more
wiley +1 more source