Business Strategy and the Environment, EarlyView.ABSTRACT This study examines how sustainability performance affects the cost of debt financing in the hospitality and tourism industry and whether institutional environment quality moderates this relationship. Using a dataset of 2302 firm‐year observations from 34 countries between 2010 and 2022, the results show that sustainability performance is ...
Tantawy Moussa +4 more
wiley +1 more source
Developing a communication model between banking services quality via mediating variables of quality of relationship with customers and satisfaction with customer loyalty: A case study of Tejarat Bank [PDF]
, 2015 Hossein Rahimi Koloor
openalex +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT There is an ongoing, albeit uncertain, debate among stakeholders regarding the benefits of environmental, social, and governance (ESG) reporting, reflected in mixed empirical findings on its impact on firm performance. In addition to this reporting, diversity (gender and cultural) on boards, which is strongly promoted at the EU level, has ...
Baoying Zhu +4 more
wiley +1 more source
Antecedents of trust and customer loyalty in online shopping: The moderating effects of online shopping experience and e-shopping spending. [PDF]
Heliyon, 2023 Mofokeng TE.
europepmc +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT The study aims to examine the impression management (IM) of the luxury fashion industry through communications using annual reports and the influence of board gender diversity (BGD). Using a computational approach with Python and Natural Language Processing on sustainability practices and performance of 19 luxury fashion companies from Top 100
Christina Ionela Neokleous +1 more
wiley +1 more source
The effect of fine service on customer loyalty in rural homestays: The mediating role of customer emotion. [PDF]
Front Psychol, 2022 Xing B, Li S, Xie D.
europepmc +1 more source
Do Sustainable Development Goal Disclosure Matter? Unpacking Value Relevance in the European Context
Business Strategy and the Environment, EarlyView.ABSTRACT This study explores the value relevance of Sustainable Development Goal (SDG) disclosures by European listed firms, responding to calls for greater integration of sustainability into corporate strategy and reporting. Drawing on agency theory and voluntary disclosure theory, we examine whether the quality of SDG‐related disclosures affects firm
Gianluca Gabrielli +2 more
wiley +1 more source
The Power of Affection: Exploring the Key Drivers of Customer Loyalty in Virtual Reality-Enabled Services. [PDF]
Front Psychol, 2022 Yan J, Ali I, Ali R, Chang Y.
europepmc +1 more source
PENGARUH EXPERIENTIAL MARKETING DAN BRAND TRUST TERHADAP CUSTOMER LOYALTY
, 2023 Melia Wida Rahmayani, Wulan Riyadi
openalex +2 more sources
Business Strategy and the Environment, EarlyView.ABSTRACT Food waste is a sustainability concern in the food industry, which can be mitigated through a circular economy. Circularity can be limited by contextual constraints, such as the characteristics of the waste to be recovered. However, their study in the context of food waste is scarce.
Stella Viscardi +2 more
wiley +1 more source