Results 101 to 110 of about 293,848 (308)

Analisis Dampak Nilai Tanggapan Nasabah terhadap Kepuasan dan Kesetiaan Nasabah dalam Jasa Pelayanan Perbankan: Model Persamaan Struktur [PDF]

open access: yes, 2015
This research aims to measure the impact of customer perceived value to customer satisfaction and loyalty on the banking services and to compare the customer and loyalty levels on Bank A and Bank B.
Sandria, W. (Wella)
core  

TO THE ANALYSIS OF DOMESTIC AND FOREIGN EXPERIENCE OF INVESTIGATION IN CUSTOMER LOYALTY

open access: yesВестник университета, 2019
The advantages to a company after creating customer loyalty are presented. Analysis of the international and domestic experience in the issue of customer loyalty is presented. The evolution of the concept of customer loyalty considered. The emotional and
T. Panova
doaj  

“And in some cases, we're the best option:” A qualitative study of community‐based doula support for black perinatal mental health

open access: yesAmerican Journal of Community Psychology, EarlyView.
Abstract We explored community‐based doulas' perspectives on the acceptability of using formal screening tools to address low rates of mental health screening, diagnosis, and treatment for perinatal anxiety and depression among Black women. Using thematic analysis, we analyzed interview data from 30 community‐based doulas who support Black families ...
Tamara Nelson   +5 more
wiley   +1 more source

BUILDING CUSTOMER LOYALTY ON CUSTOMER BANKING

open access: yesInternational Journal of Islamic Business Ethics, 2017
The primary purpose of this research is to investigate and examine the effect of Shared Value Quality and Communication Quality on Customer Loyalty through Trust, and to propose an empirical model to investigate such relationships. A total of 100 customers of Syari ah BNI Bank of Semarang completed questionnaires on Shared Value Quality, Communication ...
Linda Sariningrum, Moch Zulfa
openaire   +2 more sources

ANTESEDEN CUSTOMER LOYALTY

open access: yesJurnal Manajemen dan Pemasaran Jasa, 2018
The purpose of this research is to test and analyze empirically the influence of service quality, customer satisfaction, and trust to loyalty of internet banking users. Researcher choose 280 respondents as the sample of this research, using purposive sampling.
openaire   +2 more sources

Participation for mental health service development in China: Conditions, challenges, facilitators, and outcomes

open access: yesAmerican Journal of Community Psychology, EarlyView.
Abstract This study analyzes a participatory project to develop peer support services for people with serious mental illnesses (SMIs) in China. Drawing on interviews with psychiatrists, social workers, service users, and a family caregiver, it examines the conditions, challenges, facilitators, and outcomes of participation in a paternalistic context ...
Zhiying Ma   +6 more
wiley   +1 more source

ANTECEDENTS AND CONSEQUENCES OF COMMITMENT FROM COSTUMERS OF BCA FINANCE IN JAKARTA [PDF]

open access: yes
The background of this study was the situations that customers loyalty in a crucial constructs in marketing area, especially in relationship management.
Willy Arafah
core  

Peran Kepercayaan Tamu dalam Memediasi Pengaruh Kepuasan Konsumen terhadap Loyalitas Pelanggan Hotel Taman Agung [PDF]

open access: yes, 2015
Consumer satisfaction is feeling happy someone to a product. Customer satisfaction that is felt can cause trust in a particular product or service. To improve customer loyalty should be focused on customer satisfaction. The impact of positive experiences
Affandi, E. Y. (Eka)   +1 more
core  

Giving and receiving help in three contexts as predictors of alcohol outcomes in a longitudinal study of sober living house residents

open access: yesAmerican Journal of Community Psychology, EarlyView.
Abstract Although peer support is central to the social model approach emphasized in sober living houses (SLHs), no longitudinal studies have examined helping among SLH residents. This longitudinal study examined benefits of helping in three contexts among SLH residents. Data were from 205 participants entering 28 SLHs across 2021–2023. Interviews were
Sarah E. Zemore   +4 more
wiley   +1 more source

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