The role of customer experience in the effect of online flow state on customer loyalty. [PDF]
PLoS One, 2021 Ertemel AV +3 more
europepmc +1 more source
Corporate Management of Environmental, Social, and Governance Ratings and Rating Divergence
Business Strategy and the Environment, EarlyView.ABSTRACT As environmental, social, and governance (ESG) ratings increasingly influence investment and corporate decision‐making, companies face growing pressure to manage their ESG performance strategically. This study examines how firms navigate the fragmented ESG rating landscape marked by significant agency divergence. Based on a multiple‐case study
Selina Hauch
wiley +1 more source
PENGARUH KEPERCAYAAN MEREK DAN ATRIBUT PRODUK TERHADAP LOYALITAS PELANGGAN PADA PRODUK SEPATU REEBOK ( Survei pada pengunjung sarana olahraga Stadion Utama Gelora Bung Karno, Jakarta ) [PDF]
, 2013 Aero Febi Subandie, 2012: The Influence of Brand Trust and Product Attribute toward Customer Loyalty in Reebok shoes product (Survey at Gelora Bung Karno Sports Center’s Visitors). Advisor : Setyo Ferry Wibowo, SE, MM, Dra. Basrah Saidani M.Si.
SUBANDIE, AERO FEBI
core +1 more source
Fuzzy Logic Analysis for Key Factors for Customer Loyalty in E-Shopping Environment. [PDF]
Front Psychol, 2021 Guo LX +5 more
europepmc +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT The agri‐food industry faces major sustainability challenges, requiring a shift in companies' approach. Circular economy principles offer a promising path by enhancing resource efficiency, reducing waste, and valorizing by‐products. However, the integration of sustainability and circularity practices remains limited, especially in developing ...
Maria Elena Latino +2 more
wiley +1 more source
PENGARUH CITRA MEREK, KUALITAS PELAYANAN, PERSEPSI HARGA DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN (SURVEI PADA PENGUNJUNG HOTEL BERBINTANG TIGA DI JAKARTA) [PDF]
, 2016 MUTIARA BALQISH RAMADHINA. The Impact of Brand Image, Service Quality, Price Perception, and Customer Satisfaction to Customer Loyalty (Survey on Visitors of Three Star Hotel in Jakarta). Faculty of Economics, Universitas Negeri Jakarta in 2016.
RAMADHINA, MUTIARA BALQISH
core
The Role of Corporate Governance in Enhancing Environmental and Social Performance
Business Strategy and the Environment, EarlyView.ABSTRACT This study investigates how different corporate governance (CG) approaches influence firms' environmental and social performance, specifically focusing on the role of internal vs. external resources and operational vs. strategic approaches. Anchored in stakeholder and resource dependency theory, we develop a conceptual framework grounded in ...
Tommaso Fornasari +2 more
wiley +1 more source
Pengaruh Citra Perusahaan, Kepuasan Pelanggan terhadap Loyalitas Pelanggan dengan Kepercayaan Pelanggan sebagai Variabel Intervening pada Pengguna Smartphone Xiaomi (Studi Kasus pada Mahasiswa Fe Universitas Sarjanawiyata Tamansiswa YOGYAKARTA) [PDF]
, 2018 The purpose of this study is to describe: (1) the influence of corporate image on customer trust (2) the influence of customer satisfaction on customer trust (3) influence customer confidence to customer loyalty (4) Influence of corporate image to ...
Prasetyanto, P. (Prasetyanto)
core
Business Strategy and the Environment, EarlyView.ABSTRACT How do wineries design sustainability practices and use environmental management accounting (EMA)? This study addresses that question by analyzing the influence of contingency factors on the adoption of sustainability practices and the use of EMA tools to improve the environmental performance of wineries. The research was carried out through a
Andréia Cittadin +2 more
wiley +1 more source
PENGARUH CUSTOMER EXPERIENCE DAN STORE ATMOSPHERE TERHADAP LOYALITAS KONSUMEN DENGAN KEPUASAN KONSUMEN SEBAGAI VARIABEL MEDIASI (Studi Pada Konsumen De Terazz Corner Singosari Kabupaten Malang) [PDF]
The purpose of this research is to test and analyze the influence of customer experience on consumer loyalty, the influence of store atmosphere on consumer loyalty, the influence of customer experience on consumer satisfaction, the influence of store ...
Athiyab, Muh. Robithul
core