Results 191 to 200 of about 27,400 (315)
A dataset of customer loyalty and variation in perception of customers across demographic characteristics In healthcare sector of Nigeria. [PDF]
Borishade TT +7 more
europepmc +1 more source
ABSTRACT How do wineries design sustainability practices and use environmental management accounting (EMA)? This study addresses that question by analyzing the influence of contingency factors on the adoption of sustainability practices and the use of EMA tools to improve the environmental performance of wineries. The research was carried out through a
Andréia Cittadin +2 more
wiley +1 more source
ABSTRACT The supply chain consists of interconnected businesses and organisations responsible for the flow of goods and services. As firms increasingly adopt digital technologies, the spillover effects of supply chain digitalisation (SCD) on environmental performance remain underexplored.
Zengdong Cao +4 more
wiley +1 more source
Customer Relationship Management, Customer Satisfaction and Loyalty
Aurela Ramaj, Raman Ismaili
openalex +2 more sources
ABSTRACT Quantitative and perceptual studies have been used to define and model sustainable tourist behaviour in past years, but few studies have undertaken qualitative research of actual behaviour to delve deeper into understanding the different classifications of such behaviour. This research employed a three‐phase design, comprising a pretrip survey,
Rachel Dodds, Mark Robert Holmes
wiley +1 more source
DETERMINANTS OF CUSTOMER LOYALTY TO MOBILE PHONE BRANDS
Edith Onowe Odia, Simon Ayo Adekunle
openalex +1 more source
Platform Business Model Innovation for Sustainability: A Framework for Industry 5.0 Integration
ABSTRACT A comprehensive framework is developed for adopting Platform Business Model Innovation (PBMI) to enhance sustainable performance in the Industry 5.0 (I5.0) era. While PBMI plays a growing role in corporate transformation, tensions persist between profit‐driven objectives and broader sustainability imperatives.
Mohamed Ashmel Mohamed Hashim +3 more
wiley +1 more source
Reputational Risk: An Investigation Into How Environmental Failures Drive Stock Price Crashes
ABSTRACT The study examines the relationship between stock price crashes and firm environment reputational risk. Using a large sample of US listed firms, covering a time span from 2007 to 2021, we test the effect of environmental reputation risk on three measures for the stock price crash risk (NEGCSK, DRUV, and CRASH).
Man Dang +4 more
wiley +1 more source
The study of the relationship between value creation and customer loyalty with the role of trust moderation and customer satisfaction in Sari hospitals. [PDF]
Rahmani Z +3 more
europepmc +1 more source

