PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS KONSUMEN YANG DIMEDIASI VARIABEL KEPUASAN KONSUMEN PADA DEALER SUZUKI SEJAHTERA BUANA TRADA MALANG [PDF]
, 2023 This research was conducted on consumers of the Suzuki Sejahtera Buana Trada Malang Dealer, with the following research objectives: determine the effect of service quality on customer satisfaction, determine the effect of service quality on customer ...
Shinta, Nadia Dewi
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Structural determinants of customer loyalty among long-term insurance consumers in Namibia
Cogent Business & ManagementCustomer satisfaction, retention, and loyalty are essential for a positive return on sales in the insurance industry. This study examines the key determinants of customer loyalty among long‑term insurance consumers in Namibia.
Bianca Tjizumaue +1 more
doaj +1 more source
Recent Advances on Thermochromic Inks for Security Applications
Advanced Materials Technologies, EarlyView.Thermochromic security inks have garnered interest in recent years as security elements for authentication, information encryption, and anti‐counterfeiting. This review outlines different types of thermochromic materials, how they have been developed as functional inks, and how advancements in property enhancement, sustainability, and printing ...
Duarte B. Oliveira +5 more
wiley +1 more source
Identifying successful sales and marketing strategies that affect customer loyalty in a coffee shop [PDF]
, 2017 .Most small businesses such as coffee shops are concerned with customer loyalty and satisfaction, and increasing profitability. Marketing strategy becomes important when customer loyalty is low.
Huang, Yijia, Wood, Brent
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Jurnal Performa, 2021 Persaingan ketat dalam dunia bisnis mengharuskan suatu perusahaan memiliki strategi yang tepat, strategi yang tepat akan membantu perusahaan berkembang dengan pesat.
Dina Gandhi Rachmawati +1 more
doaj +1 more source
A Wearable Brain–Computer Interface for Mitigating Car Sickness via Attention Shifting
Advanced Science, EarlyView.Car sickness poses a major challenge in vehicular travel, yet effective nonpharmacological solutions are scarce. We developed a wearable, closed‐loop mindfulness BCI that uses real‐time EEG‐based neurofeedback to shift attention away from motion‐induced discomfort. Validated in real‐car experiments involving >100$>100$ susceptible individuals, over 83%
Jiawei Zhu +14 more
wiley +1 more source
The Effect Of Customer Satisfaction, Customer Trust On Custromer Loyalty Of The Card Users Of PT. Indosat Tbk [PDF]
, 2012 The research was conducted on Indosat GSM cellular card customers residing in the city of Bandung. The purpose of this study was to determine whether there is an effect of customer satisfaction and customer trust on customer loyalty in the PT.
Nur, Hayati
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INFLUENCE OF SERVICE QUALITY AND CUSTOMER SATISFACTION ON CUSTOMER LOYALTY IN RESTAURANTS OF THE TANGERANG AREA [PDF]
Russian Journal of Agricultural and Socio-Economic Sciences, 2019 In recent decades the quality of a service to be one of the most important factors that contribute to consumer satisfaction. But it is not certain whether the good service quality is also capable of being the most important factors on consumer loyalty ...
Karani L.M., Syah T.Y.R., Anindita R.
doaj +1 more source
Changes in Alcohol Retail Laws and Foot Traffic at Liquor Stores
Applied Economic Perspectives and Policy, EarlyView.ABSTRACT We study how expanding alcohol availability at grocery and convenience stores affects consumer traffic in liquor stores by leveraging recent changes in state‐level alcohol distribution laws in a difference‐in‐difference quasi‐experimental design.
Nathan Palardy +3 more
wiley +1 more source
Customer relationship management for brand commitment and brand loyalty [PDF]
, 2015 This article examined the impact of customer relationship management strategy on customers brand commitment and brand loyalty in the Nigeria financial sector.
Uduma, Idika Awa +2 more
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