CUSTOMER-ORIENTED QUALITY IMPROVEMENT IN MASS CUSTOMIZATION
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ABSTRACT Circular product design (CPD) is central to advancing the circular economy by enabling the narrowing, slowing, and closing of resource flows. Yet, its implementation remains persistently challenging for firms. Prior research has largely framed these challenges as discrete barriers, overlooking the structural contradictions embedded in CPD ...
Vanessa Robertson +2 more
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Will there be new trends in the public's attention to express services in the post-COVID-19 era? [PDF]
Chen X, Gao J, Qin Q, Wang C.
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Meta-LLSTM: meta-learning enhanced learnable LSTM for retail sales forecasting. [PDF]
Suresh BS, Suresh M, Kang DK.
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The influence of employee mental health on sustainable corporate practices among starred hotels: the roles of marketing performance and stress management. [PDF]
Tutu-Boahene B +3 more
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A Dual-Camera Edge Sensing Framework with Zone-Aware Multi-Object Tracking for Sensorless Smart Vending Cabinets. [PDF]
Buriboev AS +10 more
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Digital Footprint and Its Impact on Improving Customer Experience: An Exploratory Study of a Sample of Internet Companies in Nineveh Governorate. [PDF]
Al-Jubory ASSA +2 more
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Culture as a catalyst for regenerative co-creation: the role of yuanfen in driving customer voice through social bonds in P2P accommodation. [PDF]
Liu H, Huang X.
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Developing a customer orientation
Journal of Consumer Marketing, 1995Customer orientation is a fine ideal. Making it a reality is difficult for many organizations. Provides a framework to guide management through the process of building a customerādriven philosophy. It is hoped that by means of such a framework it will be possible to evaluate an organizationā²s customer orientation profile, and to provide the basis for a
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