Results 31 to 40 of about 342,984 (304)
LEGITIMATE CUSTOMER CONSEQUENCES DERIVING FROM CUSTOMER-ORIENTED DEVIANCE [PDF]
Global marketing conference proceeding, 2016 Acknowledging the developments in the constructive employee deviance stream (Leo and Russell-Bennett, 2014), which denote that although employees may depart from workgroup hypernorms, their behaviour might still have pro-customer intentions (Vadera, Pratt and Mishra, 2013), this research illuminates deviant employee–customer encounters and grows the ...
Boukis, Achilleas +1 more
openaire +1 more source
An Exploration of Customer-Defined Perception of Market Orientation:Antecedents and Consequences [PDF]
, 2011 As universities worldwide are being required to be more responsive to the needs of their customers, the literature has focused on identifying exactly who is the customer in the higher education industry.
Akinyele, S.T.
core
Microstructure Evolution of a VMnFeCoNi High‐Entropy Alloy After Synthesis, Swaging, and Annealing
Advanced Engineering Materials, EarlyView.The synthesis and processing (rotary swaging and annealing) of the novel VMnFeCoNi alloy is investigated, alongside the estimation of the grain size effect on hardness. Analysis of a wide grain size range of recrystallized microstructures (12–210 µm) reveals a low annealing twin density.
Aditya Srinivasan Tirunilai +6 more
wiley +1 more source
Swedish farmers' approval of nudges
Agribusiness, EarlyView.Abstract Interest in the use of behavioral policy approaches, such as nudges, has strongly increased over the past years, including in the domains of food, agricultural and environmental policies. While the approval of nudges among the general public has been studied extensively, we know little about the attitude of farmers toward nudging. Farmers may (
Liesbeth Colen +2 more
wiley +1 more source
Tourism and Hospitality ManagementPurpose – This study aims to investigate the relationships between customer orientation, competitive orientation, inter-functional coordination, organizational ambidexterity, and business performance, also exploring the mediating role of organizational ...
Yousef Ibrahim Y. SHUGDAR +2 more
doaj +1 more source
Designing architectural marketing capabilities to increase the performance of small and mediumsized enterprises [PDF]
RAE: Revista de Administração de Empresas, 2021 This study aims to examine the relationship between the components of market orientation, i.e., customer orientation, competitor orientation, interfunctional coordination, architectural marketing capabilities and business performance.
Mulyana Mulyana +2 more
doaj
Stakeholder orientation and organizational performance in an emerging market [PDF]
, 2011 There has been research that studies Chinese firms’ stakeholder orientation but fails to identify Chinese firms’ specific stakeholder groups. In addition, little research in this line has been conducted so far to reflect recent Chinese constitutional ...
He, Xinming +3 more
core +1 more source
Market orientation, competitive advantage, and performance: A demand-based perspective [PDF]
, 2009 This study assesses how customer value affects a firm's market orientation and consequently, competitive advantage and organizational performance in a service industry - the global hotel industry.
Brown, JR, Dev, CS, Zhou, KZ
core +1 more source
Agribusiness, EarlyView.ABSTRACT This study aims to explore the influence of Wine Tourism (WT) on the Sustainable Performance (SP) of wineries in Spain. It particularly investigates how Corporate Social Legitimacy (CSL) and Green Innovation (GI) may act as intermediary factors in this relationship.
Javier Martínez‐Falcó +3 more
wiley +1 more source
Jurnal KepariwisataanThis study investigates how employee personality traits and customer orientation influence customer incivility in the service industry, emphasizing the mediating role of customer orientation.
Yuda Surya Pratama +2 more
doaj +1 more source