Results 71 to 80 of about 344,347 (348)

Participation for mental health service development in China: Conditions, challenges, facilitators, and outcomes

open access: yesAmerican Journal of Community Psychology, EarlyView.
Abstract This study analyzes a participatory project to develop peer support services for people with serious mental illnesses (SMIs) in China. Drawing on interviews with psychiatrists, social workers, service users, and a family caregiver, it examines the conditions, challenges, facilitators, and outcomes of participation in a paternalistic context ...
Zhiying Ma   +6 more
wiley   +1 more source

PENGARUH MARKET ORIENTATION TERHADAP SERVICE QUALITY, SATISFACTION DAN LOYALTY PELANGGAN TOKO BUKU GRAMEDIA DI JAWA TIMUR

open access: yesJurnal Manajemen dan Wirausaha, 2013
The research objectives were to prove and to analyze the effect of market orientation on service quality, customer satisfaction and loyalty. The research sample consisted of 144 customers.
FX Agus Subroto
doaj  

The Impact of Personal Selling Orientation to Value Creation, Relationship Development, and Customer Satisfaction in Industrial Business [PDF]

open access: yes, 2018
Industrial marketing is known as business-to-business (B2B) marketing and the process in the field is quite complex. Personal selling is chosen as one of the common type of promotion in industrial marketing.
Halim Secapramana, Laurentia Verina   +1 more
core  

Trauma‐Informed Practice in Welfare‐to‐Work and Employment Services: A Scoping Review

open access: yesAustralian Journal of Social Issues, EarlyView.
ABSTRACT There is increasing recognition within welfare services, including employment services, that many participants may have histories of trauma. Research suggests that experiences of trauma not only impact individuals' psychosocial health but also vocational elements such as job performance, employability, career progression, and financial ...
Emily Corbett   +3 more
wiley   +1 more source

Market orientation vs. inovativeness of SMEs of Podlaskie province

open access: yesBusiness: Theory and Practice, 2015
This research aims to examine the impact of marketing orientation on the innovation level among Small and Medium Size (SMEs) from Podlaskie Province.
Joanna Ejdys
doaj   +1 more source

PENGARUH CUSTOMER ORIENTATION OF SERVICE EMPLOYEE MELALUI PROGRAM “WOW 5ERVICE” TERHADAP CUSTOMER RETENTION DI HOTEL GINO FERUCI KEBONJATI BANDUNG [PDF]

open access: yes, 2016
Hotel Gino Feruci Kebonjati Bandung merupakan salah satu hotel bintang empat yang ada di Kota Bandung yang memiliki pengalaman selama enam tahun. Dari tahun ke tahun jumlah okupansi Hotel Gino Feruci Kebonjati Bandung mengalami penurunan yang signifikan.
Perdana, Mokhamad Zorgy Fhasa
core  

Expectations and Reality: The Lived Experiences of Australians With Psychosocial Disability Within the NDIS

open access: yesAustralian Journal of Social Issues, EarlyView.
ABSTRACT While Australia's National Disability Insurance Scheme (NDIS) was founded on principles of choice and control, for people with significant mental health challenges (what the NDIS calls ‘psychosocial disability’) these ideals often remain elusive. Support systems continue to be fractured and in the context of ongoing policy reforms, it is vital
Joel Hollier, Jennifer Smith‐Merry
wiley   +1 more source

HUBUNGAN ANTARA KOMITMEN AFEKTIF DENGAN KOMPETENSI ORIENTASI LAYANAN PELANGGAN (CUSTOMER SERVICE ORIENTATION)

open access: yesJurnal Psikologi Undip, 2017
Affective commitment or emotional self-involvement in the organization was the willingness of employees to do their best for the organization benefit. The purpose of this study was to determine the relationship between affective commitment with customer ...
Endah Mujiasih
doaj   +1 more source

Spesialisasi Industri Pada Jasa Kantor Akuntan Publik - Suatu Wujud Perbaikan Dalam Manajemen Layanan [PDF]

open access: yes, 2005
Customer relationship managament is a new orientation in nowadays business. This concept influence the accounting firm by building industry spesialization.
Feliana, Yie Ke   +1 more
core  

The role of a Customer-Oriented Service Culture in influencing Customer Retention in the Hotel Industry. [PDF]

open access: yesAfrican Journal of Hospitality, Tourism and Leisure, 2017
The purpose of this study was to assess the influence of customer-oriented service culture on customer retention in the Hotel Industry in Rwanda. The study followed a mixed methods design comprising of descriptive, comparative and correlation research ...
Weru Joshua Ngacha   +1 more
doaj  

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