Results 71 to 80 of about 342,984 (304)
Jurnal Manajemen dan Wirausaha, 2013 The research objectives were to prove and to analyze the effect of market orientation on service quality, customer satisfaction and loyalty. The research sample consisted of 144 customers.
FX Agus Subroto
doaj
Spesialisasi Industri Pada Jasa Kantor Akuntan Publik - Suatu Wujud Perbaikan Dalam Manajemen Layanan [PDF]
, 2005 Customer relationship managament is a new orientation in nowadays business. This concept influence the accounting firm by building industry spesialization.
Feliana, Yie Ke +1 more
core
Journal of the Association for Information Science and Technology, EarlyView.Abstract Context‐centric proactive information delivery (PID) is a relatively underexplored domain within recommender systems (RS) aimed at enhancing Knowledge Workers' productivity by proactively providing relevant information during digital tasks.
Mahta Bakhshizadeh +4 more
wiley +1 more source
Salesperson’s Customer Orientation: A Reconceptualization and a New Definition [PDF]
This study critically examines the existing domains, conceptualizations and operationalizations of the salesperson’s customer orientation constructs present in the literature. The widely used Salesperson orientation-Customer orientation (SOCO) construct (
Koshy, Abraham, Singh, Ramendra
core
Between public service and market: Portraying the bifront university in a platformized world
British Educational Research Journal, EarlyView.Abstract This paper contributes to the international debate on the changes affecting recruitment and orientation processes toward higher education. Based on qualitative research involving 19 Italian public universities, the study analyses the transformations in communication, recruitment and orientation activities within platformization and increasing ...
Marco Pitzalis +2 more
wiley +1 more source
Market orientation vs. inovativeness of SMEs of Podlaskie province
Business: Theory and Practice, 2015 This research aims to examine the impact of marketing orientation on the innovation level among Small and Medium Size (SMEs) from Podlaskie Province.
Joanna Ejdys
doaj +1 more source
Is the well‐known phrase ‘small is beautiful’ true of small transnational education institutions?
British Educational Research Journal, EarlyView.Abstract The purpose of this research is to consider the potential attractiveness of operating a small international branch campus (IBC). Drawing upon resource‐based and legitimacy theories, we examine the strengths, weaknesses, opportunities and threats associated with the business model that is based on having a small institution size.
Stephen Wilkins, Joe Hazzam
wiley +1 more source
Asia Marketing JournalThe study aimed to analyze jay-customer behavior's impact on service industry employees' job stress to understand the importance of personnel management.
Li Mei Liu, Seong Ho Lee, Jin Choi
doaj +1 more source
On the Interactive Effect of Personality Traits and Achievement Motive on Customer Orientation [PDF]
, 2007 Past studies revealed that employee’s customer orientation was positively and sig-nificantly correlated with her/his job performance as well as her/his customer’s satis-faction. Subsequently studies were conducted to examine the determinants of cus-tomer
Iwanaga Shogo +2 more
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British Educational Research Journal, EarlyView.Abstract Academic misconduct appeal services have quietly emerged within China's education marketplace, with commercial agencies promoting themselves on social media to assist international students facing misconduct hearings. While existing research on academic integrity has emphasized prevention and detection, far less attention has been paid to what
Gengyan Tang +2 more
wiley +1 more source