Results 81 to 90 of about 342,984 (304)
Business Strategy and the Environment, EarlyView.ABSTRACT This systematic review analyzes 109 studies from top business journals, exploring the connection between leadership and sustainability, including key leadership styles, emerging trends, and challenges in integrating sustainability into organizational strategies and operations.
Muzhar Javed +3 more
wiley +1 more source
The role of a Customer-Oriented Service Culture in influencing Customer Retention in the Hotel Industry. [PDF]
African Journal of Hospitality, Tourism and Leisure, 2017 The purpose of this study was to assess the influence of customer-oriented service culture on customer retention in the Hotel Industry in Rwanda. The study followed a mixed methods design comprising of descriptive, comparative and correlation research ...
Weru Joshua Ngacha +1 more
doaj
Jurnal Psikologi Undip, 2017 Affective commitment or emotional self-involvement in the organization was the willingness of employees to do their best for the organization benefit. The purpose of this study was to determine the relationship between affective commitment with customer ...
Endah Mujiasih
doaj +1 more source
PENGARUH CUSTOMER ORIENTATION OF SERVICE EMPLOYEE MELALUI PROGRAM “WOW 5ERVICE” TERHADAP CUSTOMER RETENTION DI HOTEL GINO FERUCI KEBONJATI BANDUNG [PDF]
, 2016 Hotel Gino Feruci Kebonjati Bandung merupakan salah satu hotel bintang empat yang ada di Kota Bandung yang memiliki pengalaman selama enam tahun. Dari tahun ke tahun jumlah okupansi Hotel Gino Feruci Kebonjati Bandung mengalami penurunan yang signifikan.
Perdana, Mokhamad Zorgy Fhasa
core
Business Strategy and the Environment, EarlyView.ABSTRACT The apparel industry is one of the world's most profitable sectors but also among the most environmentally damaging. Growing sustainability pressures have led companies to adopt diverse strategies to reduce their impact, yet no single study has systematically analysed these approaches or their consumer implications.
Maria Leonor Ferreira +1 more
wiley +1 more source
SERVICE QUALITY MANAGEMENT THROUGH CUSTOMER ORIENTATION [PDF]
Quality management represents everything an organization shouldensure/accomplish in order to have products which will satisfy the clients’ requestsconcerning quality and the requests of the existent regulations.
Danut Ungureanu, Larisa Dragolea
core
Business Strategy and the Environment, EarlyView.ABSTRACT The role of business towards achieving the 17 Sustainable Development Goals (SDGs) has been well established. However, SDG contextualization continues to pose a conundrum, particularly for firms operating in multiple contexts. This becomes even more problematic in the case of SDG 11, the only goal in the sustainable development agenda directly
Andreas Georgiou
wiley +1 more source
The Impact of Alternative Market Orientation Strategies on Firm Performance: Customer versus Competitor Orientation [PDF]
Research studies have differed over the importance of the relative emphasis of a customer versus competitor orientation in the development of a market orientation (Slater and Narver, 1994; Tajeddini, 2010).
Gow, Hamish R., Micheels, Eric T.
core +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT Although recent literature on the circular economy (CE) has highlighted the important role of ecosystems, there is still limited understanding of the main themes that characterize circular ecosystems. This study addresses this gap by combining a comprehensive topic modeling analysis employing latent Dirichlet allocation (LDA) with a systematic
Aline Gabriela Ferrari +4 more
wiley +1 more source
Wacana: Jurnal Sosial dan Humaniora, 2012 The relationship marketing consists of seven efforts, there are belonging, communication, customization, differentiation, personalization, rewarding, security and convenience.
Yustina - Chrismardani +2 more
doaj