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Explainable AI-driven customer churn prediction: a multi-model ensemble approach with SHAP-based feature analysis. [PDF]

Front Artif Intell
El Attar A, El-Hajj M.
europepmc   +1 more source

The influence of experience marketing, sense of virtual community, and satisfaction on user purchase intention in live stream sales. [PDF]

PLoS One
Feng YL, You YQ, Guan SS, Yuan ZN, Chen XY.   +4 more
europepmc   +1 more source

The customer perceived value of the ecodesign of mobile telephones

, 2008
Magnus Holmes
openalex   +1 more source

Gender Concordance and Patient Outcomes in Indian Telemedicine: Retrospective Cross-Sectional Quantitative Study of 286,000 Consultations.

J Med Internet Res
Vaz N, Jani V.
europepmc   +1 more source

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Wellness tourism: customer-perceived value on customer engagement

Tourism Review, 2021
Purpose This study aims to evaluate the process of value co-creation within wellness tourism by constructing a structural equation model of customer interactions with the environment, service employees and other customers relating to customer-perceived ...
Lishan Xie, Xinhua Guan, Yingxin He, T. Huan   +3 more
semanticscholar   +2 more sources

From customer value co-creation behaviour to customer perceived value

Journal of Marketing Management, 2021
This study investigates the chain effect of customer value co-creation behaviour on the customerization capability and service capability of service firms and, ultimately, customer perceived value. The study evaluates the moderating roles of the level of
Thi Bich Hanh Tran, A. Vu
semanticscholar   +2 more sources

The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions.

International Journal of Contemporary Hospitality Management, 2012
Kisang Ryu, Hyerin Lee, W. Kim
semanticscholar   +3 more sources

The impact of customer perceived value on customer satisfaction and loyalty toward the food delivery robot service

Journal of Hospitality and Tourism Technology, 2023
Purpose Food delivery robot service (FDRS) is a novel service using autonomous delivery robots that alters human delivery in mobile food ordering.
Chan-pyo Hong, Eun-Kyong Choi, H. Joung, Hak‐Seon Kim   +3 more
semanticscholar   +1 more source

Examining the relationship between customer-perceived value of night-time tourism and destination attachment among Generation Z tourists in China

Tourism Recreation Resarch, 2021
Night-time tourism leverages unique tourism opportunities posed by the night and stages the host destination at night as a core tourism attraction. The present study investigates the relationship between customer-perceived value about night-time tourism ...
Yangyang Jiang, Fang Hong
semanticscholar   +1 more source