Results 311 to 320 of about 760,581 (338)

Effects of revenue management on perceived value, customer satisfaction, and customer loyalty

Journal of Business Research, 2022
Kohsuke Matsuoka
exaly  

Customer Relationship Management

2004
Geoff Lancaster, Paul Reynolds
openaire   +2 more sources

Customer Engagement as a New Perspective in Customer Management

Journal of Service Research, 2010
Manfred Krafft
exaly  

Customer Relationship Management

WiSt - Wirtschaftswissenschaftliches Studium, 2001
Hajo Hippner, Stephan Martin, Klaus D. Wilde   +2 more
openaire   +2 more sources

Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions

Journal of Interactive Marketing, 2009
Scott A Neslin, Venkatesh Shankar
exaly  

Challenges and Opportunities in Multichannel Customer Management

Journal of Service Research, 2006
Scott A Neslin, Dhruv Grewal, Venkatesh Shankar   +2 more
exaly  

Customer relationship management

2007
openaire   +2 more sources

Customer knowledge management

Journal of the Operational Research Society, 2002
Martha A Garcia-Murillo
exaly  

Customer Relationship Management

1999
openaire   +2 more sources

The Theoretical Underpinnings of Customer Asset Management: A Framework and Propositions for Future Research

Journal of the Academy of Marketing Science, 2004
Ruth N Bolton
exaly