Results 81 to 90 of about 760,581 (338)
Customer Knowledge Management and Dynamic Capabilities [PDF]
مطالعات مدیریت راهبردی, 2015 This research studies the relationship between customer knowledge management and dynamic capabilities. Since customer knowledge management is playing a pivotal role in competitive environments, and also considering companies endeavor to reach sustainable
Akram Hadizadeh Moghadam +2 more
doaj
CUSTOMER LOYALTY - THE MAJOR GOAL OF CUSTOMER RELATIONSHIP MANAGEMENT [PDF]
This paper presents the importance of customer relationship management (CRM) and customer loyalty for any organization that whishes to be successful and competitive in the market. A new emphasis in marketing and CRM is more and more widespread - creating
Assoc. Prof. Adriana Scriosteanu Ph. D. +1 more
core
Intention to use mobile customer relationship management systems [PDF]
, 2014 © Emerald Group Publishing Limited. Purpose - The purpose of this paper is to investigate the behavioral intentions of business-to-business (B2B) sales managers to use mobile customer relationship management (CRM) systems in the course of their day-to ...
Jayawardhena, Chanaka +3 more
core +1 more source
Advanced Intelligent Systems, EarlyView.ResearchConnect is an AI‐powered platform that automates researcher profiling, interdisciplinary team formation, and early‐stage research ideation. By extracting keywords from papers and web sources, it quickly clusters researchers into coherent teams and generates collaborative ideas using large language models. Validation on NSF‐funded projects shows
Akshay Vilas Jadhav +2 more
wiley +1 more source
Predicting Customer Potential Value: an application in the insurance industry [PDF]
For effective Customer Relationship Management (CRM), it is essential to have information on the potential value of customers. Based on the interplay between potential value and realized value, managers can devise customer specific strategies.
Donkers, A.C.D., Verhoef, P.C.
core +1 more source
American Journal of Community Psychology, EarlyView.Abstract Although peer support is central to the social model approach emphasized in sober living houses (SLHs), no longitudinal studies have examined helping among SLH residents. This longitudinal study examined benefits of helping in three contexts among SLH residents. Data were from 205 participants entering 28 SLHs across 2021–2023. Interviews were
Sarah E. Zemore +4 more
wiley +1 more source
Binus Business Review, 2012 As the development of the business industry, it is now seen some companies that have a lot of customers so that it is required a good Customer Relationship Management to maintain long-term relationships with customers.
Dian Tauriana, Ni Made Dini Arisani
doaj +1 more source
A Study on Customer Relationship Management in Bank-Special Reference to ICICI Bank
, 2023 Shikha Singh, Prof. Alok Singh
openalex +1 more source
American Journal of Community Psychology, EarlyView.Abstract Substance use, specifically opioid and methamphetamine use, is of increasing concern among American Indian (AI) populations in the Great Plains. This community‐driven participatory study investigated the impacts of substance use and community‐defined needs in treating addiction.
Brynn Luger +8 more
wiley +1 more source
Gong-kuang zidonghua, 2014 In view of requirements of informatization and intelligence of customer relationship management system of coal enterprises, the paper proposed a design scheme of intelligent customer relationship management system of coal enterprises based on SQL Server ...
OUYANG Hao +4 more
doaj +1 more source