Collaborative innovation in sustainable fashion: A consumer-centric perspective on adoption and brand performance. [PDF]
Wongsaichia S +2 more
europepmc +1 more source
This study tries to examine the effect of customer relationship management in market performance the mediating role of customer satisfaction in case of five-star hotels in Addis Abeba. The finding of the study revealed that customer satisfaction plays a crucial mediating role in the connection between customer relationships and market performance. When
openaire +2 more sources
Green Is the New Gold: Redefining Opulent Lifestyle Through Organic Food Purchases
ABSTRACT Prior studies based on the Theory of Planned Behavior mostly examined the effects of health and environmental concerns on organic food consumption; however, few addressed the paradoxical relationships in the context of opulent or symbolic decorum.
Neha Sharma +3 more
wiley +1 more source
Proactive personality, innovative work behavior, and employee performance: evidence from the insurance sector in Northern Cyprus. [PDF]
Çukurovali A +3 more
europepmc +1 more source
Growth Strategy of Circular Startups
ABSTRACT Circular startups (CSUs) play a crucial role in the circular transition by developing circular business models (CBMs) that minimise resource use and narrow material and energy loops. However, empirical research on how CBMs shape growth strategies and how ecosystems enable or constrain scaling remains limited.
Gustavo Dalmarco +3 more
wiley +1 more source
Positive emotional cues at work: how customer empowering behavior promotes proactive customer service via psychological safety. [PDF]
Chen W, Yao K, Fan Z.
europepmc +1 more source
ABSTRACT This study examines the role of managerial ability in driving environmental performance and overall environmental, social, and governance (ESG) ratings in the context of the European Union sustainability reporting regulations. Using a sample of 7242 firm‐year observations over the period 2015–2023, our results indicate a structural change in ...
Mihaela Ionașcu +2 more
wiley +1 more source
From image to trust: Cross-national pathways to brand evangelism in hospitality sector. [PDF]
Nghia NC, Duy PK, Truong-Dinh BQ.
europepmc +1 more source
ABSTRACT Although artificial intelligence (AI) is increasingly being touted to assist organizations, AI integration for sustainability efforts has been limited AND sporadic and tends to follow an ad hoc strategy. The existing literature therein focuses on the technological capabilities of AI, overlooking how organizations make sense of and ...
Amanda Balasooriya, Darshana Sedera
wiley +1 more source
Leveraging artificial intelligence for predictive customer churn modeling in telecommunications: a framework for enhanced customer relationship management. [PDF]
Abdelhady MG, Mohamed KA.
europepmc +1 more source

