Results 181 to 187 of about 13,625,746 (187)
Some of the next articles are maybe not open access.

The TQM Paradox: Relations among TQM practices, plant performance, and customer satisfaction

Journal of Operations Management, 1998
Thomas Choi
exaly  

Managing networks for customer relationship management performance

2008
openaire   +1 more source

Digital banking, customer experience and bank financial performance: UK customers’ perceptions

International Journal of Bank Marketing, 2018
exaly  

Linkages between customer service, customer satisfaction and performance in the airline industry: Investigation of non-linearities and moderating effects

Transportation Research, Part E: Logistics and Transportation Review, 2012
exaly  

The Impact of Customer Prioritization on the Performance of B2B Relationships

2009
Bauer, Hans H.   +2 more
openaire   +1 more source

The customer satisfaction - loyalty relationship in the performing arts

2014
openaire   +1 more source

AI-Enabled Customer Relationship Management: Enhancing Customer Engagement and Business Performance

openaire   +1 more source
customer relationship management
9. industry and infrastructure
8. economic growth
12. responsible consumption
1. no poverty
customer satisfaction
business
performance
crm
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