Results 171 to 180 of about 36,388 (314)

Linking Environmental Management Systems to Firm Performance: Empirical Evidence from an Emerging Economy

The Lahore Journal of Business
This study aims to determine how environmental performance and customer satisfaction affect the relationship between environmental management systems and company performance.
Aideed Bashir, Tania Hasan, Mehwish Jawaad, Tahreem Nasir   +3 more
doaj  

The adaptive engagement framework: enhancing banking customer experience through AI-powered invisible marketing. [PDF]

Sci Rep
Shahbazi A, Behtaji S, Tajiki AH, Şirzad N, Darvishan S, Najafzadeh H.   +5 more
europepmc   +1 more source

The Impact of Alternative Market Orientation Strategies on Firm Performance: Customer versus Competitor Orientation

Research studies have differed over the importance of the relative emphasis of a customer versus competitor orientation in the development of a market orientation (Slater and Narver, 1994; Tajeddini, 2010).
Micheels, Eric T., Gow, Hamish R.
core  

ESG Assurance and Dividends: Evidence From 18 Countries in Africa

Business Strategy and the Environment, EarlyView.
ABSTRACT This study examines the impact of environmental, social and governance (ESG) assurance on a firm's dividend payout policies within the unique African context. Using a staggered difference‐in‐differences (DiD) model, this study examines how voluntary third‐party assurance of ESG reports influences firms' dividend payout policies compared to ...
Samuel Karanja Kogi, June Cao
wiley   +1 more source

A novel hybrid deep learning framework for customer churn prediction using RFM and embedding clustering. [PDF]

Sci Rep
Ibrahim S, Tawfik BS, Makhlouf MA, Hafiz B.   +3 more
europepmc   +1 more source

Navigating the ESG Paradox: Strategic Pathways Between Innovation and Washing Under Stakeholder Scrutiny

Business Strategy and the Environment, EarlyView.
ABSTRACT As firms increasingly incorporate environmental, social, and governance (ESG) concerns into their strategic agendas, stakeholder legitimacy—an audience‐conferred judgment of organizational appropriateness—has become pivotal. We theorize legitimacy as expanding a hybrid response portfolio in which firms may pursue substantive change (business ...
Min‐Jae Lee, Anna Pak, Donghwi (Josh) Seo, Taewoo Roh   +3 more
wiley   +1 more source

A full belly counsels well: More stabilisation with more responsibility. [PDF]

PLoS One
Sheng X.
europepmc   +1 more source

Roles of Customer Satisfaction and Customer Perceptions in Relationships between The Emotional Labor Performance [PDF]

International Journal of Academic Research in Business and Social Sciences, 2021
openaire   +1 more source

A Business Framework for Product Take‐Back—A Structured Multiple‐Case Analysis

Business Strategy and the Environment, EarlyView.
ABSTRACT The potential of take‐back systems remains largely unrealized as initiatives have proven difficult to implement in practice. The question is why we do not see more take‐back systems given the substantial environmental benefits. We try to understand the challenges and stumbling blocks in setting up take‐back from a business perspective.
Rasmus Jørgensen, Torben Pedersen
wiley   +1 more source

Beyond linearity - a new Partial Least Squares - Path Modelling (PLS-PM) inner weighting scheme for detecting and approximating nonlinear structural relationships in Structural Equation Models. [PDF]

PLoS One
Mendes JM, Coelho PS.
europepmc   +1 more source