Results 151 to 160 of about 13,625,746 (187)

Customer-supplier relationship characteristics and their impact on the performance of the relationship

2007
info:eu-repo/semantics ...
Vanpoucke, Evelyne, Vereecke, A.
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The Antecedents and Consequence of Customer Relationship Management Performance

International Journal of Customer Relationship Marketing and Management, 2012
Nowadays, customer relationship management is an important marketing strategy to retain the customer. Many literatures proved that by maintaining a good relationship with the customers, they will come back to the premise. This empirical paper investigates the antecedent factors of customer relationship management performance and its impact on ...
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Customer pressure, customer–manufacturer–supplier relationships, and quality control performance

Journal of Business Research, 2016
Abstract What factors motivate firms to improve quality management and enter customer–supplier collaborative relationships? This study investigates how the pressure to adopt the ISO 9000 or 14000 series from downstream customers affects customer–supplier collaborations and process improvement.
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Merging Technical and Personal Performance To Create Stellar Customer Relationships

SSRN Electronic Journal, 2010
Creating a loyal client relationship requires great personal performance and great technical performance. Customers actually sometimes care less about what they ask for than about how they are treated. We can never achieve a high level of customer loyalty without providing both. Customer loyalty is the ultimate goal for an organization.
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Measuring Customer Relationship Management Performance

Journal of Marketing Channels, 2005
Markus A. Zinnbauer, Markus Eberl
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Structural relationship among Relationship Marketing, Customer Satisfaction, Customer Trust and Relationship Performance of Fitness Centers

Korean Journal of Sports Science, 2018
Dong-Jun Lee, Ji-Hyun Hwang
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Speaking to the hearts of the customers! The mediating effect of customer loyalty on customer orientation, technology orientation and business performance

Technological Sustainability, 2023
Ismail Juma Ismail
exaly  

ESG Performance and Customer Relationship Stability

Journal of Environmental Accounting and Management
Yujing Guo, Yilin Liu
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Effects of Fitness Applications on Relationship Benefits and Customer Satisfaction and Relationship Performance

The Korea Journal of Sport, 2021
Dae Geunn Kim, Jeong Gu Jung
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A study on relationship marketing, customer satisfaction, customer trust, and relationship performance at a golf course acquired by an IT company

The Journal of Internet Electronic Commerce Resarch, 2023
Geukjoo Kang, Hyunchul Kim
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