Results 281 to 290 of about 36,388 (314)

Customer-supplier relationship characteristics and their impact on the performance of the relationship

2007
info:eu-repo/semantics ...
Vanpoucke, Evelyne, Vereecke, A.
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Merging Technical and Personal Performance To Create Stellar Customer Relationships

SSRN Electronic Journal, 2010
Creating a loyal client relationship requires great personal performance and great technical performance. Customers actually sometimes care less about what they ask for than about how they are treated. We can never achieve a high level of customer loyalty without providing both. Customer loyalty is the ultimate goal for an organization.
openaire   +1 more source

Measuring Customer Relationship Management Performance

Journal of Marketing Channels, 2005
Markus A. Zinnbauer, Markus Eberl
openaire   +1 more source

Structural relationship among Relationship Marketing, Customer Satisfaction, Customer Trust and Relationship Performance of Fitness Centers

Korean Journal of Sports Science, 2018
Dong-Jun Lee, Ji-Hyun Hwang
openaire   +1 more source

The Impact of Customer Profile and Customer Participation on Customer Relationship Management Performance. [PDF]

Int. J. Electron. Bus. Manag., 2009
Ming-Hsien Yang, I-Ju Lin, Ji-Tsung Ben Wu   +2 more
openaire  

Effects of Fitness Applications on Relationship Benefits and Customer Satisfaction and Relationship Performance

The Korea Journal of Sport, 2021
Dae Geunn Kim, Jeong Gu Jung
openaire   +1 more source

A study on relationship marketing, customer satisfaction, customer trust, and relationship performance at a golf course acquired by an IT company

The Journal of Internet Electronic Commerce Resarch, 2023
Geukjoo Kang, Hyunchul Kim
openaire   +1 more source

ESG Performance and Customer Relationship Stability

Journal of Environmental Accounting and Management
Yujing Guo, Yilin Liu
openaire   +1 more source

Does customer incivility undermine employees’ service performance?

International Journal of Hospitality Management, 2020
Bao Cheng, Yun Dong, Xing Zhou
exaly  

The Effect of Customer‐Centric Green Supply Chain Management on Operational Performance and Customer Satisfaction

Business Strategy and the Environment, 2016
Roberto Chavez, Wantao Yu, Mengying Feng   +2 more
exaly