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A semantic analysis-driven customer requirements mining method for product conceptual design [PDF]

open access: yesScientific Reports, 2022
Precise customer requirements acquisition is the primary stage of product conceptual design, which plays a decisive role in product quality and innovation.
Xuan-Yu Wu   +5 more
doaj   +2 more sources

Importance Calculation of Customer Requirements for Incremental Product Innovation [PDF]

open access: yesFrontiers in Psychology, 2021
Incremental product innovation is achieved by finding and solving problems of existing products. The importance of customer requirements reflects the severity of existing product problems, which points out the direction for incremental product innovation.
Lisha Geng   +4 more
doaj   +2 more sources

Innovative Product Design Based on Comprehensive Customer Requirements of Different Cognitive Levels [PDF]

open access: yesThe Scientific World Journal, 2014
To improve customer satisfaction in innovative product design, a topology structure of customer requirements is established and an innovative product approach is proposed.
Xiaolong Li   +4 more
doaj   +2 more sources

Customer requirements based ERP customization using AHP technique [PDF]

open access: yesBusiness Process Management Journal, 2014
Purpose– Customization is a difficult task for many organizations implementing enterprise resource planning (ERP) systems. The purpose of this paper is to develop a new framework based on customers’ requirements to examine the ERP customization choices ...
Daneva, Maya, Parthasarathy, S.
core   +4 more sources

Optimization of customer satisfaction using fuzzy analytic hierarchy process method [PDF]

open access: yesE3S Web of Conferences, 2023
Today's competitive environment is characterized by accelerated product renewal, the rapid development of production, information and communication technologies, the computerization of many aspects of economic activity, and changing customer requirements.
Zaizoune Marouane, Herrou Brahim
doaj   +1 more source

Structuralization of customer requirements by association rule mining and design structure matrix for configure-to-order products

open access: yesNihon Kikai Gakkai ronbunshu, 2021
Structural analysis of customer data such as purchase history and customer attributes is expected to be effective for designing the products that are appropriately adapted to requirements of individual customers.
Kana SAWAI   +2 more
doaj   +1 more source

Concept for the Customer Perspective of the Balanced Scorecard (BSC) System in Bus Transport Companies in the Slovak Republic

open access: yesSystems, 2023
Customer awareness and customer satisfaction are generally important attributes for the success and competitiveness of any business. In some sectors, they are studied very intensively; in others, they are neglected. In the field of transport services, it
Eva Kicova   +3 more
doaj   +1 more source

A Model-Based Design Method for the Correlation between Customer Feedback and Technical Design Parameters in the Context of Systems Engineering

open access: yesModelling, 2021
Nowadays considering trends such as digitalization, automated driving as well as electric mobility in products in automotive development processes is a major challenge, which has led to an enormous increase in the number of product functions of technical
Günseli Aksoy   +2 more
doaj   +1 more source

The dynamic changes of customer requirements for sustainable design over time in quality function deployment

open access: yesProduction and Manufacturing Research: An Open Access Journal, 2022
The increased awareness and concern over sustainable issues made it important for designers to adopt changes that occur over time to fulfill future customer requirements.
Lara F. Horan
doaj   +1 more source

Using the advantages of the KANO model in the process of designing a modern summer house

open access: yesBudownictwo o Zoptymalizowanym Potencjale Energetycznym, 2022
The aim of the study was to define and assign to an appropriate group the attributes that the client is looking for and requires when deciding to buy a summer house.
Marta Jagusiak-Kocik
doaj   +1 more source

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