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Surveying customer requirements: dealing with internal customers
IPCC 91 Proceedings The Engineered Communication, 2002It is pointed out that customer surveys concerning documentation usually focus on the end user. However, the needs of customers within an organization, such as development teams, marketing groups, and customer training, must also be incorporated into the document design.
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Customer requirements and user requirements: why the discrepancies?
Journal of Lightwave Technology, 2004Development teams often speak about the need to satisfy the customer and to meet their requirements. But exactly who is the customer, how do they determine their requirements, and how do these differ from user requirements? If the customer requirements don't realistically (or objectively) present user requirements, can the developers still build a ...
M. Deraitus, A. Miller
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Requirements-the customer interface
IEEE International Conference on Communications, World Prosperity Through Communications, 2003The requirements for producing AG Communication systems' (AGCS) GTD-5 EAX are based on information derived from a number of forums: discussions with customers, attendance at industry-wide seminars, discussions with other manufacturers regarding interfacing issues, participation in standards committees, and other sources of technology such as trade ...
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Customer requirements and specification
1993Abstract To examine the problems that occur with natural language based documents. To outline what makes a good specification. To detail a simple procedure for requirements analysis and system specification. To show how mathematics is a good medium for specification.
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Mining Customer Requirement from Helpful Online Reviews
2014 Enterprise Systems Conference, 2014Today there are a huge quantity of online reviews available across different categories of products. The key question is how to select helpful online reviews and what can we learn from the abundant reviews. In this paper, we first conclude five categories of features to predict reviews' helpfulness from the perspective of a product designer and then ...
Zhang Z., Qi J., Zhu G.
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How to Complete Customer Requirements
2016One purpose of requirement refinement is that higher-level requirements have to be translated to something usable by developers. Since customer requirements are often written in natural language by end users, they lack precision, completeness and consistency.
Michaela Geierhos +1 more
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Translating Customer Requirements into Technical Specifications
2009No abstract.
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CFTC overhauls customer protection requirements
Journal of Investment Compliance, 2014Purpose – The purpose of the paper is to summarize the Commodity Futures Trading Commission's (CFTC) recent overhaul of its customer protection rules, which regulate how futures commission merchants (FCMs) and derivatives clearing organizations (DCOs) handle customer funds ...
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The required technology for customized corneal ablation
Ophthalmology Clinics of North America, 2004The introduction of wavefront sensing technology and customized corneal ablation has revolutionized the field of refractive surgery. Yet, in order for customized laser vision correction to reach its full potential, a number of technological requirements must be addressed by the specific laser vision correction platform offering this customized ...
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