Results 151 to 160 of about 392 (162)

A customer satisfaction index model for international tourist hotels: Integrating consumption emotions into the American Customer Satisfaction Index

International Journal of Hospitality Management, 2013
exaly  

Customer Satisfaction Index Assessment Based on Cloud Computing

2009
Li Xiong, Hengqing Tong
exaly  

SUBCONTRACTORS SATISFACTION ANALYSIS ON PURCHASER’S SERVICE QUALITY WITH SERVQUAL METHODE, CUSTOMER SATISFACTION INDEX (CSI) METHODE, AND IMPORTANCE PERFORMANCE ANALYSIS (IPA) METHODE IN SHIPYARD AT SURABAYA: SUBCONTRACTORS SATISFACTION ANALYSIS ON PURCHASER’S SERVICE QUALITY WITH SERVQUAL METHODE, CUSTOMER SATISFACTION INDEX (CSI) METHODE, AND IMPORTANCE PERFORMANCE ANALYSIS (IPA) METHODE IN SHIPYARD AT SURABAYA

Proceeding Maritime Business Management Conference
Devina Puspita Sári
exaly  

Developing a decomposed customer satisfaction index: An example of the boutique motel industry

Total Quality Management and Business Excellence, 2013
exaly  

Reliability evaluation of lithography machines using an customer satisfaction index

2013
Longlong Zhang
exaly  

CSI-model-based research on factors affecting rate satisfaction of government and corporate customers- taking special-line products as an example

China Communications, 2015
exaly  

Transjakarta Corridor I Service Improvement Design Using Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA) Methods

Arfan Bakhtiar, Hery Suliantoro
exaly  

Measurement of a Customer Satisfaction Index for Improvement of Mobile RFID Services in Korea

ETRI Journal, 2008
exaly  

Stated‐importance versus derived‐importance customer satisfaction measurement

Journal of Services Marketing, 2002
exaly  

Developing customer satisfaction index for the construction industry: a case study for Saudi Arabia

International Journal of Productivity and Quality Management
Muhammad Saiful Islam, Laith A Hadidi
exaly