Results 1 to 10 of about 12,796 (205)
Decision making on various approaches to Importance-Performance Analysis (IPA)
The purpose of this paper is to compare several approaches to Importance-Performance Analysis (IPA) and show how different criteria can be used for dividing the IPA matrix to decisionmaking fields.
Jolanta Wyród-Wróbel, Grzegorz Biesok
doaj +4 more sources
Importance - Performance Analysis (IPA) of metro service attributes during the COVID-19 pandemic. [PDF]
The study of user satisfaction with public transport services is of key interest for enhancing public transport ridership. However, the elevated risks of virus transmission on public transport associated with COVID-19 have resulted in a shift towards private vehicles.
Aghajanzadeh M +3 more
europepmc +3 more sources
One of formulation strategy result is organization’s mission statements. On implementation step, organization’s mission statements spread and implemented in organization activities.
Gogor Arif Handiwibowo
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AN ANALYSIS OF LIBRARY SERVICE QUALITY USING THE IMPORTANCE-PERFORMANCE ANALYSIS (IPA) METHOD
Purpose – This study aims to analyze the quality of library services at SMAN 9 Tana Toraja based on five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. Methodology – This research employs a descriptive quantitative approach,
Rudamin Rudamin +2 more
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Identification and Strategic Analysis of Effective Factors on Improving the Governance of Cyberspace in the Islamic Republic of Iran [PDF]
The governance of cyberspace in the Islamic Republic of Iran is faced with numerous challenges, leading to governance in this field being significantly far from the ideal point.
alireza ghorbani +2 more
doaj +1 more source
Satu diantara kebutuhan manusia yang wajib di penuhi yaitu kebutuhan untuk mengkonsumsi makanan. Berdasarkan data BPS tahun 2018, pengeluaran manusia di dominasi oleh pengelularan terhadap kebutuhan primer.
Badiatul Musyarofah +3 more
doaj +1 more source
Research on the Importance and Satisfaction of Selection Attribute for Pension using Importance-Performance Analysis(IPA) [PDF]
Yeon-Sun Kim
exaly +2 more sources
In today’s dynamic tourism industry, shaped by globalization and digitalization, understanding destination competitiveness is crucial for crafting sustainable development policies.
Eugenia Andronic, Elena-Nicoleta Untaru
doaj +2 more sources
An Analysis the Service Level of Ternate – Bitung Ferry Route [PDF]
Data analysis in this study was carried out using the Importance Performance Analysis (IPA) analysis method. Importance Performance Analysis (IPA) is used to map the relationship between service (importance) and performance (performance) of each service ...
Hakim Raudha, Hasan Masnur
doaj +1 more source
Classifying Customer Attributes with Importance Performance Analysis and Fuzzy Kano
Analyzing what consumer needs remains every day’s challenge for every business. Every business entity requires continuous effort as consumers become more demanding and have more access to product/service offerings, leading to more competitive market ...
Elia Oey +2 more
doaj +1 more source

