Results 1 to 10 of about 12,796 (205)

Decision making on various approaches to Importance-Performance Analysis (IPA)

open access: yesEuropean Journal of Business Science and Technology, 2017
The purpose of this paper is to compare several approaches to Importance-Performance Analysis (IPA) and show how different criteria can be used for dividing the IPA matrix to decisionmaking fields.
Jolanta Wyród-Wróbel, Grzegorz Biesok
doaj   +4 more sources

Importance - Performance Analysis (IPA) of metro service attributes during the COVID-19 pandemic. [PDF]

open access: yesCase Stud Transp Policy, 2022
The study of user satisfaction with public transport services is of key interest for enhancing public transport ridership. However, the elevated risks of virus transmission on public transport associated with COVID-19 have resulted in a shift towards private vehicles.
Aghajanzadeh M   +3 more
europepmc   +3 more sources

IMPORTANCE PERFORMANCE ANALYSIS (IPA) APPLICATION FOR EXTERNAL EVALUATION OF PERFORMANCE ORGANISATION MISSION STATEMENT

open access: yesJournal of Research and Technology, 2017
One of formulation strategy result is organization’s mission statements. On implementation step, organization’s mission statements spread and implemented in organization activities.
Gogor Arif Handiwibowo
doaj   +3 more sources

AN ANALYSIS OF LIBRARY SERVICE QUALITY USING THE IMPORTANCE-PERFORMANCE ANALYSIS (IPA) METHOD

open access: yesJurnal Eduscience
Purpose – This study aims to analyze the quality of library services at SMAN 9 Tana Toraja based on five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. Methodology – This research employs a descriptive quantitative approach,
Rudamin Rudamin   +2 more
doaj   +2 more sources

Identification and Strategic Analysis of Effective Factors on Improving the Governance of Cyberspace in the Islamic Republic of Iran [PDF]

open access: yesمطالعات رسانه‌های نوین, 2023
The governance of cyberspace in the Islamic Republic of Iran is faced with numerous challenges, leading to governance in this field being significantly far from the ideal point.
alireza ghorbani   +2 more
doaj   +1 more source

ANALISIS TINGKAT KEPUASAN KONSUMEN TERHADAP PELAYANAN DENGAN METODE IMMPORTANCE PERFORMANCE ANALYSIS (IPA)

open access: yesJurnal Lebesgue, 2021
Satu diantara kebutuhan manusia yang wajib di penuhi yaitu kebutuhan untuk mengkonsumsi makanan. Berdasarkan data BPS tahun 2018, pengeluaran  manusia di dominasi oleh pengelularan terhadap kebutuhan primer.
Badiatul Musyarofah   +3 more
doaj   +1 more source

Assessment of Romania’s Tourism Competitiveness: A Strategic Analysis Using the Importance-Performance (IPA) and Competitive Importance-Performance Analysis (CIPA) Frameworks

open access: yesAdministrative Sciences
In today’s dynamic tourism industry, shaped by globalization and digitalization, understanding destination competitiveness is crucial for crafting sustainable development policies.
Eugenia Andronic, Elena-Nicoleta Untaru
doaj   +2 more sources

An Analysis the Service Level of Ternate – Bitung Ferry Route [PDF]

open access: yesE3S Web of Conferences, 2021
Data analysis in this study was carried out using the Importance Performance Analysis (IPA) analysis method. Importance Performance Analysis (IPA) is used to map the relationship between service (importance) and performance (performance) of each service ...
Hakim Raudha, Hasan Masnur
doaj   +1 more source

Classifying Customer Attributes with Importance Performance Analysis and Fuzzy Kano

open access: yesCommIT Journal, 2023
Analyzing what consumer needs remains every day’s challenge for every business. Every business entity requires continuous effort as consumers become more demanding and have more access to product/service offerings, leading to more competitive market ...
Elia Oey   +2 more
doaj   +1 more source

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