Results 21 to 30 of about 31,214,255 (342)

APLIKASI FUZZY-SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS UNTUK MENINGKATKAN KUALITAS PELAYANAN PERPUSTAKAAN (Studi Kasus : Perpustakaan FT.Untirta)

Teknika, 2012
Koleksi pustaka yang lengkap, fasilitas yang memadai dan kualitas pelayanan yang baik dari pihak perpustakaan akan mempermudah mahasiswa dalam memperoleh informasi yang dibutuhkan berkaitan dengan perkuliahan.
Nurul Ummi, Putiri Buana Katili
doaj   +1 more source

ANALISIS PELAYANAN KOPERASI CUBG TP.PAMULANG UNTUK MENINGKATKAN KEPUASAN ANGGOTA DENGAN METODE SERVQUAL DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA)

Jurnal Lebesgue, 2021
This  research  was  conducted to achieve improving the quality of service to members, for this reason, a service quality analysis method is needed. Here the methods needed are Service Quality (Servqual) and Importance Performance Analysis (IPA) methods.
Ernima Gulo, Irvana Arofah, Ilmadi Ilmadi, Aden Aden, Gerry Sastro   +4 more
doaj   +1 more source

Prioritizing Extension Resources Using Perceived Importance and Satisfaction: An Underutilized Approach

EDIS, 2016
Importance-performance analysis, or IPA, measure how people feel about certain characteristics of a place, issue, or program. Extension professionals can use IPA to make decisions and prioritize resources by understanding how clients rate the importance
Laura A. Warner, Anil Kumar Chaudhary
doaj   +5 more sources

Analisis strategi kualitas layanan menggunakan metode importance-performance analysis (ipa) [PDF]

, 2023
Penelitian ini bertujuan untuk mengetahui GAP Service, Indeks Kepuasan Pelanggan, serta hasil dari Metode Importance Performance Analysis (IPA) pada Kedai Kopi Epidemi Coffee Bar. Jenis penelitian yang digunakan adalah penelitian kuantitatif.
Marlena, Novi, Ramadhanti, Ervina
core  

Examining Academic Service using Importance Performance Analysis (IPA) [PDF]

Proceedings of the 2nd International Conference on Education, Science, and Technology (ICEST 2017), 2017
Measure of academic services is crucial in finding out the quality of service in every level of education. The objective of this study is providing an overview of academic service quality by using importance performance analysis (IPA). Thirty respondents involved in this study are students of Muhammadiyah Secondary School around South Sulawesi ...
Mr. Jamaluddin, Muhammad Darwis, Rudi Salam, M. Said Saggaf   +3 more
openaire   +1 more source

The Importance-Performance Analysis(IPA) of the Tourism Products as a Means of Railway Transportation

Journal of the Korea Academia-Industrial Cooperation Society, 2009
Yong-Jun Ju, Yong-Chul Lee
exaly   +3 more sources

The observational analysis of elite coaches within youth soccer: The importance of performance analysis [PDF]

, 2016
The study investigated the observational capabilities of experienced elite coaches whilst focusing upon soccer specific actions and playing positions within elite youth soccer.
Worsfold, Paul, Nicolls, Scott B., Nicholls, Scott, Worsfold, Paul R.   +3 more
core   +1 more source

Penggunaan Metode Importance-Performance Analysis (IPA) Untuk Menganalisis Kepuasan Masyarakat Terhadap Pelayanan Administrasi Kependudukan [PDF]

, 2023
Penelitian ini dilakukan dengan tujuan untuk mengetahui tingkat kepuasan masyarakat di Kecamatan Lengkiti, Ogan Komering Ulu, Sumatera Selatan.
Hastarina, Merisha, Muhammad Ghozi Irfani, Merisha Hastarina, Santoso, Budi, Budi Santoso, Wisudawati, Nidya, Irfani, Muhammad Ghozi, Nidya Wisudawati   +7 more
core   +1 more source

Analisis Kepuasan Tingkat Pengguna Izin Stasiun Radio (ISR) di Kementerian Komunikasi dan Informatika

Buletin Pos dan Telekomunikasi: Media Komunikasi Ilmiah, 2011
     Kementerian Komunikasi dan Informatika sebagai organisasi penyelenggara layanan publik, dimana salah satu layanannya adalah perizinan di bidang penggunaan spektrum frekuensi radio.
Iman Sanjaya
doaj   +1 more source

Students’ Satisfaction on Academic Services in Higher Education Using Importance-Performance Analysis

ComTech, 2016
The objective of this research was to determine the students’ satisfaction level on the academic services provided by the accounting program at a private university in Jakarta and to evaluate attributes that should be improved.
Suroto Suroto, Aina Nindiani, Humiras Hardi Purba   +2 more
doaj   +1 more source