Results 81 to 90 of about 5,099,100 (211)
Application of the European Customer Satisfaction Index to Postal Services. Structural Equation Models versus Partial Least Squares [PDF]
Customer satisfaction and retention are key issues for organizations in today’s competitive market place. As such, much research and revenue has been invested in developing accurate ways of assessing consumer satisfaction at both the macro (national) and
O'Loughlin, Christina, Coenders, Germà
core
A Bluetooth Indoor Positioning Method Based on Soft Range Limitation and Dynamic Threshold
IET Communications, Volume 20, Issue 1, January/December 2026.This paper proposes a novel weighted K‐nearest neighbour algorithm for indoor positioning of continuously moving users based on soft range limitation and dynamic threshold. ABSTRACT This paper proposes a novel weighted K$K$‐nearest neighbour algorithm for indoor positioning of continuously moving users based on soft range limitation and dynamic ...
Xin Ma +3 more
wiley +1 more source
The Competitive Causes and Consequences of Customer Satisfaction [PDF]
We conduct two studies to test three hypotheses: (1) Competition increases a firm's customer satisfaction; (2) Rivals' customer satisfaction increases a firm's customer satisfaction; (3) Rivals' customer satisfaction reduces a firm's sales. First, we use
Simon, Daniel H., Gomez, Miguel I.
core
Comparative Analysis of Newly-Built Housing Quality in Poland and Lithuania
Real Estate Management and Valuation, 2017 The Presented research aims to analyze the Lithuanian and Polish housing markets in terms of the quality of life in new residential buildings. The article presents the concept of customer satisfaction in construction and criteria that define the quality ...
Lepkova Natalija +4 more
doaj +1 more source
Indonesian Journal of Business and Entrepreneurship, 2016 This research was conducted with the aim 1) to analyze gaps that occurs between perception and expectations of the company implementation of SI-PUHH Online, 2) to analyze the level of satisfaction of the company implementation of SI-PUHH Online 3 ...
Mangatas Simanjuntak +2 more
doaj +1 more source
IET Communications, Volume 20, Issue 1, January/December 2026.This paper proposes a multi‐layer federated split learning framework for privacy‐preserving distributed training in future 6G multi‐cell edge networks. It integrates hardware impairment modelling, heterogeneity‐aware zero‐concentrated differential privacy and an efficient UE‐BS association scheme to minimize end‐to‐end latency while ensuring rigorous ...
Wenjie Wang +7 more
wiley +1 more source
Customer satisfaction for professional Services Group, Inc.: development of an online customer satisfaction survey [PDF]
, 2003 Plan BThe benefits of good customer satisfaction on business as well as the costs of poor customer satisfaction have been clearly demonstrated in the research literature.
Davis, G. Scott
core
The effect of electronic customer relationship on customer satisfaction a study in web banking in Saudi Arabia [PDF]
E-CRM emerges from the Internet and web technology to facilitate the implementation of CRM; it focuses on Internet or web-based interaction between banks and their customers.
Abdulfattah, Fatthwia
core +3 more sources
The International Journal of Financial SystemsThe objective of this research is to find out how the determinants of market conduct monitoring contribute to fostering customer trust and security, supported by the mediating variable customer satisfaction index.
Viani Naufalia
doaj +1 more source
Russian Journal of Agricultural and Socio-Economic Sciences, 2020 Customer satisfaction is the comparison between the performance expected by the customer and the actual performance in the field. When the actual performance is higher than the customer's expectations, the customer feels satisfied and vice versa ...
Meitasari D., Pertiwi V.A., Pratiwi D.E.
doaj +1 more source