Results 91 to 100 of about 5,099,100 (211)

EVALUASI KEPUASAN PELANGGAN APLIKASI KLIKINDOMARET MENGGUNAKAN METODE CUSTOMER SATISFACTION INDEX (CSI)

open access: yesJATI (Jurnal Mahasiswa Teknik Informatika)
Perkembangan teknologi informasi telah mendorong perubahan perilaku masyarakat dalam melakukan aktivitas belanja dari metode konvensional menuju platform digital. Salah satu layanan ritel digital yang berkembang di Indonesia adalah aplikasi KlikIndomaret yang menyediakan layanan pembelian kebutuhan sehari-hari secara online.
Marsella Agustia Ninda, Rahayu Amalia
openaire   +1 more source

Energy‐Efficient M2M Scheduling Over Cellular Networks: A Survey

open access: yesIET Wireless Sensor Systems, Volume 16, Issue 1, January/December 2026.
Energy consumption has been one of the major challenges that researchers have been studying to mitigate the energy efficiency problem in M2M communication. This paper presents a comprehensive survey of scheduling techniques aimed at optimising energy consumption in M2M communication.
Moses Kwasi Torkudzor   +5 more
wiley   +1 more source

Customer satisfaction nelle aziende di trasporto

open access: yes, 2007
Le origini della Customer Satisfaction (CS) possono essere ricercate nei profondi cambiamenti imposti dall'introduzione delle teorie di gestione della qualità totale, che hanno influito sostanzialmente sui modelli organizzativi aziendali. La qualità di
D'AMBRA, LUIGI
core  

Customer Satisfaction Analysis of the Brompit AHASS Application Using the Customer Satisfaction Index (CSI) and Importance Performance Analysis (IPA) Methods

open access: yes
There are a large number of motorcycle users in Indonesia, and of course, behind the many motorcycle users, they often experience problems with their vehicles. Many official and unofficial motorcycle repair shops in Indonesia, one of which is AHASS. AHASS is an official Honda motorcycle repair shop.
Zahrotul Firda   +1 more
openaire   +2 more sources

Analisis Kualitas Pelayanan E-KTP Menggunakan Metode Customer Satisfaction Index, Metode Service Quality, dan Importance Performance Analysis

open access: yesJurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship, 2015
This study attempts to analyzed levels of customer satisfaction on the quality of service and anything in the dimensions attributes the quality of services have to be prioritized to repairing in order to increase customer satisfaction.
Siti Noor Hidayati, Aris Puji Prasetyo
doaj   +1 more source

THE RELATIONSHIP BETWEEN ONLINE ENVIRONMENTS AND CUSTOMER SATISFACTION (IRAN COMPUTER HARDWARE INDUSTRY) [PDF]

open access: yes
In this quantitative article research first, the main factors in customer satisfaction in online environment of Iran in hardware industry with process based-view are identified.
Mojtaba Saeidinia   +6 more
core  

IMPORTANCE OF THE PERFORMANCE ANALYSIS (IPA) AND CUSTOMER SATISFACTION FOR DETERMINING THE SERVICE STRATEGIES THROUGH THE SERVQUAL MODEL APPROACH

open access: yesManajemen dan Bisnis, 2019
The culinary industry in Bandung is very numerous and varied. So it is necessary to match the level of importance of service products according to costumers and the level of performance that a restaurant has given. This study is to determine the level of
Kasnadi ., Rina Indrayani
doaj   +1 more source

The Relationships among Employee Satisfaction, Productivity, Performance and Customer Satisfaction [PDF]

open access: yes
Today, the linkage between employee satisfaction and customer satisfaction, productivity, and performance is undeniable, based on numerous studies that support the correlation.
Hanan Abd EL MONIEM   +1 more
core  

Customer Satisfaction in Farmer-to-consumer Direct Marketing [PDF]

open access: yes
The importance of direct marketing for high quality farm products has increased during the past few years. This paper analyzes the impact of customer satisfaction and its driving forces for farmer-to-consumer direct marketing and is based on a customer ...
Zuhlsdorf, Anke   +3 more
core  

Analisis Persepsi Konsumen Menggunakan Metode Importance Performance Analysis dan Customer Satisfaction Index

open access: yesIndustria: Jurnal Teknologi dan Manajemen Agroindustri, 2015
Abstrak Tujuan penelitian ini adalah mengetahui tingkat kepentingan setiap atribut berdasarkan metode Importance Performance Analysis (IPA) dan mengetahui tingkat kepuasan konsumen berdasarkan metode Customer Satisfaction Index (CSI).
Lulu Dian Anggraeni   +2 more
doaj  

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