Results 111 to 120 of about 5,099,100 (211)
The development of micro, small and medium enterprises (MSMEs) is currently growing, with the existence of these MSMEs it can encourage Indonesian economic activities, and has a significant influence. One indicator that these MSMEs are progressing or developing is by assessing how satisfied consumers are in getting their satisfaction in purchasing ...
null Diah Ayu Ningrum +5 more
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Evaluation of popular science tourism in Guangzhou HEMC based on PLS-SEM. [PDF]
Xu Y +6 more
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The North Bengkulu Regency Education Office is one of the government agencies in North Bengkulu Regency, Bengkulu Province. So far, the process of evaluating the serkvices of each employee at the Education Office of North Bengkulu Regency is still carried out internally without the views of the community.
Deddy Pertan Sagala +2 more
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Investigating the role of utilitarian and hedonic goals in characterizing customer loyalty in E-marketplaces. [PDF]
Puspitasari I +3 more
europepmc +1 more source
M.Comm. The aim of this study was to prove the effectiveness of a Customer Service Index in improving customer service in a financial services environment. For this purpose, the implementation of a CSI in WesBank Corporate Finance was used as a case study. The success of this service strategy was dependent upon constant interaction with the customer in
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The relationship between customer satisfaction, brand image and customer loyalty from the perspective of proton’s customers [PDF]
The objective of this study was determine the relationship between the customer satisfaction (perceived product quality, perceived service quality and perceived price fairness) and customer loyalty in order to identify whether perceived product quality ...
Yeoh, Hooi Chin
core
Retrospective study on customer satisfaction index(CSI) was conducted in KPJ Seremban Specialist Hospital ,Malaysia for a period of five years from 2009 to August 2013.Data for customer satisfaction were collected using customer survey forms which were distributed to all patients admitted to this hospital and collected by customer services officers ...
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PENERAPAN CUSTOMER SATISFACTION INDEX (CSI) DAN ANALISIS GAP PADA KUALITAS PELAYANAN DINAS KEPENDUDUKAN DANPENCATATAN SIPIL KABUPATEN SITUBONDO [PDF]
Tujuan penelitian ini adalah mengetahui kepuasan masyarakat pada Dinas Kependudukan dan Pencacatan Sipil Kabupaten Situbondo, yang diukur dengan motode Customer Satisfaction Index (CSI) dan Analisis Gap.
RISQI SRI RAHAYU, NUR
core
Research on innovative design of community mutual aid elderly care service platform based on Kano model. [PDF]
Zhou Z, Wang L, Dong Y.
europepmc +1 more source

